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Overview

Templates tell the AI what information to extract from your transcripts and how to format it. SkyScribe provides pre-defined templates for common use cases, and you can create custom templates for your specific needs.

What are Templates?

Templates are instructions that guide AI to:
  • Identify relevant information in transcripts
  • Structure information in a specific format
  • Focus on what matters for your use case
Think of templates as:
  • A recipe for extracting specific insights
  • Instructions for organizing information
  • A reusable format for consistent results

Accessing Templates

Navigate to the Templates tab to:
  • View all available templates
  • Create new templates
  • Edit existing templates
  • Delete custom templates
Pre-defined templates (Executive Summary, Team Meeting, Candidate Interview, Lecture Notes, YouTube Summary) cannot be deleted but can be used as inspiration for custom templates.

Creating a Custom Template

1

Open Templates tab

Navigate to the Templates tab in your dashboard.
2

Click Create New Template

Click the Create New Template or + New Template button.
3

Name your template

Give your template a clear, descriptive name that reflects its purpose.Examples:
  • “Sales Call Summary”
  • “Product Feedback Analysis”
  • “Weekly Standup Notes”
  • “Customer Support Insights”
4

Write template instructions

Define what information you want extracted and how it should be formatted.Good template instructions include:
  • What sections to create
  • What information to include in each section
  • How to format the output
  • Any specific focus areas
5

Test your template

Save the template and test it on a sample transcript to see if it extracts the right information.
6

Refine as needed

Edit and improve your template based on the results.

Writing Effective Templates

Template Structure

A well-structured template clearly defines sections and what belongs in each:

Example: Sales Call Template

Tips for Better Templates

Be Specific

Clear instructions produce better resultsGood: “List all action items with owners and deadlines”Bad: “Summarize the meeting”

Use Formatting

Define how you want information structuredUse bullets, numbers, sections, or tables to organize output

Provide Examples

Show the AI what you wantInclude sample outputs or formats in your template

Focus Content

Tell the AI what matters mostPrioritize important information over comprehensive coverage

Pre-defined Template Examples

Learn from SkyScribe’s pre-defined templates:

Team Meeting Template

What makes this effective:
  • Clear overview section
  • Structured timeline with bullet points
  • Focuses on key topics
  • Easy to scan

Candidate Interview Template

What makes this effective:
  • Organized decision-making framework
  • Clear sections for different criteria
  • Actionable recommendation
  • Consistent evaluation across candidates

Editing Templates

To modify an existing template:
  1. Navigate to the Templates tab
  2. Find the template you want to edit
  3. Click the Edit icon
  4. Make your changes
  5. Save the updated template
Editing a template affects future extractions but does not update previous extracts created with that template.

Deleting Templates

To remove a custom template:
  1. Navigate to the Templates tab
  2. Find the template you want to delete
  3. Click the Delete icon
  4. Confirm deletion
Only custom templates can be deleted. Pre-defined templates are permanent but you can create modified versions with different names.

Template Best Practices

1. Start with Pre-defined Templates

Use SkyScribe’s templates as starting points and modify them for your needs.

2. Test and Iterate

Create the template, test it on real transcripts, refine based on results.

3. Keep Templates Focused

Better to have multiple specific templates than one that tries to do everything.

4. Use Consistent Naming

Name templates clearly so they’re easy to find and understand:
  • ✅ “Product Demo Follow-up”
  • ✅ “Weekly Team Sync Notes”
  • ❌ “Template 1”
  • ❌ “New Template”

5. Document Your Templates

Add context in template names or instructions about when to use them.

Common Template Types

Use for: Team meetings, standups, planning sessionsCommon sections:
  • Meeting overview
  • Key decisions
  • Action items with owners
  • Discussion topics
  • Blockers and challenges
  • Next steps and timeline
Use for: Job interviews, customer interviews, researchCommon sections:
  • Participant background
  • Key insights or qualifications
  • Strengths and weaknesses
  • Notable quotes
  • Recommendations or next steps
Use for: Podcasts, webinars, lectures, videosCommon sections:
  • Content overview
  • Main topics covered
  • Key takeaways
  • Notable quotes
  • Chapter breakdown with timestamps
Use for: Research analysis, feedback collection, data reviewCommon sections:
  • Overview of findings
  • Key themes
  • Supporting examples
  • Insights and patterns
  • Recommendations

Template Examples by Industry

Customer Support

Product Management

Sales & Business Development

Troubleshooting

Extract Doesn’t Match Template

Problem: AI extraction doesn’t follow your template structure Solutions:
  • Make instructions more specific
  • Provide example formats
  • Break complex sections into simpler parts
  • Test with different transcripts

Missing Information

Problem: Important details not included in extract Solutions:
  • Explicitly list what to include
  • Add section specifically for that information
  • Check if information exists in transcript
  • Edit transcript to fix any errors

Too Much Detail

Problem: Extract is too long or includes unnecessary information Solutions:
  • Add length guidelines (“Keep to 3-5 bullet points”)
  • Specify what to exclude
  • Focus template on key priorities only
  • Use “brief summary” or “highlights only” language

Need Help?

If you have questions about creating templates: