> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sky-scribe.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Hiring & Research

> Structured feedback from interviews, consistent evaluation criteria, and organized research insights.

## Overview

Interviewing candidates and conducting user research generates valuable insights—but manual note-taking is inconsistent and time-consuming. SkyScribe automatically structures interview feedback, extracts key qualifications, and organizes research findings so you can make better hiring decisions and product improvements.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Inconsistent Evaluation" icon="scale-unbalanced">
    Different interviewers focus on different criteria, making candidates hard to compare
  </Card>

  <Card title="Lost Insights" icon="lightbulb">
    Important details get forgotten or missed in interview notes
  </Card>

  <Card title="Time-Consuming Documentation" icon="clock">
    Interviewers spend 30+ minutes writing up feedback after each interview
  </Card>

  <Card title="Poor Knowledge Sharing" icon="share">
    Interview insights not effectively shared across hiring team or product team
  </Card>
</CardGroup>

## How SkyScribe Helps

### Candidate Interview Analysis

Automatically structure interview feedback with consistent evaluation criteria.

**What SkyScribe captures:**

* Candidate background and experience
* Key qualifications and skills demonstrated
* Strengths and notable achievements
* Areas of concern or gaps
* Cultural fit assessment
* Hiring recommendation with reasoning

**Example template output:**

```
CANDIDATE BACKGROUND
Sarah Chen, Senior Product Manager with 8 years experience in B2B SaaS.
Currently at DataCorp leading a team of 3 PMs. Led 5 major product
launches with strong revenue impact. Looking for Director-level role
with more strategic influence.

KEY QUALIFICATIONS
• Led product launch that generated $10M ARR in first year
• Managed cross-functional teams of 20+ people
• Strong data-driven decision making (A/B testing, analytics)
• Experience with enterprise customers and complex sales cycles
• Technical background (CS degree, worked as engineer for 3 years)

STRENGTHS
- Excellent communication skills, articulates complex ideas clearly
- Strong analytical thinking, data-driven approach to decisions
- Proven track record of successful product launches
- Good understanding of our market and competitive landscape
- Natural leadership presence, commands respect

AREAS OF CONCERN
- Limited experience managing other product managers
- Hasn't worked at startup pace before (all experience at large companies)
- May need coaching on prioritization for resource-constrained environment
- Salary expectations at high end of our range

CULTURAL FIT
Strong alignment with company values. Collaborative, humble, eager to
learn. Excited about our mission. Concern about startup hours/travel
expectations but willing to discuss.

RECOMMENDATION
Strong hire for Senior PM role. Not quite ready for Director level yet
due to limited PM management experience. Could grow into Director within
12-18 months with strong performance.
```

### User Research Interview Insights

Extract themes, pain points, and feature requests from user research sessions.

**What SkyScribe captures:**

* Participant background and context
* Current workflow and tools
* Pain points with specific examples
* Desired features and improvements
* Notable quotes and feedback
* Key insights and patterns

**Example template output:**

```
PARTICIPANT BACKGROUND
Alex Martinez, Marketing Manager at mid-size B2B company (200 employees).
Uses our product daily for campaign analytics. Power user for 2 years.

CURRENT WORKFLOW
Uses our dashboard every morning to review campaign performance. Exports
data to Excel for deeper analysis and executive reporting. Shares
reports with CMO weekly.

PAIN POINTS
"I waste 2 hours every week copying data into Excel because the export
feature doesn't include all the metrics I need."

"The dashboard loads slowly when looking at data older than 90 days.
Sometimes it times out completely."

"I can't compare campaigns side-by-side. I have to open multiple tabs
and manually compare numbers."

DESIRED FEATURES
- Customizable export with all available metrics
- Side-by-side campaign comparison view
- Faster performance for historical data
- Scheduled email reports (weekly summaries)
- Mobile app for checking metrics on the go

NOTABLE QUOTES
"Your product is great for daily monitoring but falls short for strategic
analysis and reporting to executives."

"If you added custom exports and campaign comparison, I'd be willing to
pay 50% more."

KEY INSIGHTS
- Power users need deeper analytics than dashboard provides
- Export functionality is critical but currently insufficient
- Performance with historical data is a major frustration
- Executive reporting is a common use case we don't support well
- Willingness to pay more for advanced features
```

## Pre-built Templates

<AccordionGroup>
  <Accordion title="Candidate Interview" icon="user-tie">
    **Best for:** Job interviews, candidate screening

    **Extracts:**

    * Candidate background and experience
    * Key qualifications for the role
    * Strengths demonstrated in interview
    * Areas of concern or skill gaps
    * Cultural fit assessment
    * Hiring recommendation (hire/no hire with reasoning)

    **When to use:**

    * Technical interviews
    * Behavioral interviews
    * Final round interviews
    * Panel interviews
  </Accordion>

  <Accordion title="User Research Interview" icon="magnifying-glass">
    **Best for:** User interviews, customer research, usability studies

    **Extracts:**

    * Participant background and context
    * Current workflow and tools
    * Pain points with specific examples
    * Feature requests and desired improvements
    * Notable quotes
    * Key insights and themes

    **When to use:**

    * Product discovery research
    * Usability testing sessions
    * Customer feedback interviews
    * User journey mapping
  </Accordion>
</AccordionGroup>

## Workflow Examples

### Candidate Interview Process

<Steps>
  <Step title="Record the interview">
    Use SkyScribe to record or upload the candidate interview recording.
  </Step>

  <Step title="Select Candidate Interview template">
    Choose the Candidate Interview template for structured evaluation.
  </Step>

  <Step title="Review the assessment">
    SkyScribe extracts qualifications, strengths, concerns, and recommendation.
  </Step>

  <Step title="Share with hiring team">
    * Post to hiring committee for review
    * Compare with other candidate evaluations
    * Make informed hiring decision
    * Provide detailed feedback to candidates
  </Step>
</Steps>

### User Research Process

<Steps>
  <Step title="Conduct user interview">
    Record your user research session with permission.
  </Step>

  <Step title="Select User Research template">
    Choose the User Research Interview template to extract insights.
  </Step>

  <Step title="Review extracted insights">
    SkyScribe identifies pain points, feature requests, and themes.
  </Step>

  <Step title="Synthesize findings">
    * Create research summary across multiple interviews
    * Identify patterns and common themes
    * Prioritize feature requests
    * Share insights with product team
  </Step>
</Steps>

## Real-World Impact

### Startup Hiring Team

**Challenge:** 5 interviewers evaluating candidates with different criteria. Feedback was subjective and difficult to compare across candidates.

**Solution:** Used SkyScribe's Candidate Interview template for all interviews.

**Results:**

* Consistent evaluation criteria across all interviewers
* Interview feedback time reduced from 45 min to 10 min per interview
* Better hiring decisions with structured, objective assessments
* Easy comparison of candidates for final rounds
* Detailed feedback archive for future reference

### Product Team User Research

**Challenge:** Product manager conducting 15 user interviews per quarter but struggling to synthesize insights and identify patterns.

**Solution:** Used SkyScribe's User Research template for all interviews.

**Results:**

* Identified 5 common pain points across 80% of users
* Extracted 23 feature requests with priority indicators
* Created research summary in 2 hours (previously took 2 days)
* Shared verbatim quotes with executives to build feature case
* Built searchable archive of user feedback

## Best Practices

### For Candidate Interviews

1. **Use consistent template** - Same template for same role ensures fair comparison
2. **Enable speaker diarization** - Identify candidate vs. interviewer responses
3. **Ask same questions** - Structured questions produce better structured outputs
4. **Review before sharing** - Verify assessment accuracy before sharing with team
5. **Build interview archive** - Learn from past interviews to improve process

### For User Research

1. **Get permission** - Always get participant consent before recording
2. **Ask open-ended questions** - Better insights come from letting users talk
3. **Probe for examples** - Ask "Can you give me a specific example?" for better data
4. **Use source references** - Verify quotes and claims by checking transcript
5. **Synthesize across interviews** - Look for patterns across multiple research sessions

## Tips for Better Results

<CardGroup cols={2}>
  <Card title="Structure Your Questions" icon="list-ol">
    Asking consistent questions across interviews produces more comparable results
  </Card>

  <Card title="Enable Speaker Labels" icon="users">
    Speaker diarization clearly separates interviewer questions from candidate/user answers
  </Card>

  <Card title="Custom Templates" icon="pen">
    Tailor templates to your specific role requirements or research goals
  </Card>

  <Card title="Source Verification" icon="quote-left">
    Use source references to verify important quotes or claims
  </Card>
</CardGroup>

## Advanced Use Cases

### Interview Panel Coordination

**Challenge:** Multiple interviewers assessing same candidate need to avoid redundant questions.

**Solution:**

1. Record each panel interview with different interviewers
2. Extract assessment from each interview
3. Review all assessments before final round
4. Final interviewer focuses on gaps from previous rounds

### Research Synthesis

**Challenge:** Need to synthesize insights from 20+ user interviews.

**Solution:**

1. Use User Research template for each interview
2. Extract all interviews to get individual insights
3. Compile pain points and features across all extracts
4. Identify themes appearing in 50%+ of interviews
5. Create prioritized product roadmap from synthesis

### Candidate Comparison

**Challenge:** Need to choose between 3 strong candidates for one role.

**Solution:**

1. Use identical template for all 3 candidates
2. Extract assessment for each
3. Create comparison table of qualifications, strengths, concerns
4. Review source references for tie-breaker details
5. Make data-driven hiring decision

## Get Started

<Steps>
  <Step title="Record an interview">
    [Record directly](/quickstart/record) or [upload a recording](/quickstart/upload) (with permission)
  </Step>

  <Step title="Choose a template">
    Select Candidate Interview or User Research Interview
  </Step>

  <Step title="Extract insights">
    Let SkyScribe structure the interview feedback automatically
  </Step>

  <Step title="Customize for your needs">
    Create [custom templates](/guides/templates) for your specific interview process
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for hiring or research?

* Learn how to [create custom templates](/guides/templates) for your interview process
* Explore [Extract feature](/guides/extract) for advanced extraction options
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)