# Affiliate Program
Source: https://docs.sky-scribe.com/affiliate

Join our affiliate program and earn recurring commissions by sharing the AI-powered transcription tool trusted by creators, teams, and businesses.

## Earn by Sharing SkyScribe

Earn recurring commissions by promoting the transcription and AI extraction tool used by content creators, sales teams, researchers, and businesses worldwide.

<Card title="Become an Affiliate" icon="handshake" href="https://app.sky-scribe.com/affiliate">
  Join our affiliate program and start earning today
</Card>

## Why Promote SkyScribe?

### Generous Commission Structure

Earn competitive commissions on every paid subscription you refer.

<CardGroup cols={2}>
  <Card title="Recurring Commissions" icon="repeat">
    Earn commission on every payment from your referrals, not just the first one
  </Card>

  <Card title="Long Cookie Window" icon="clock">
    Get credited for purchases made up to 60 days after someone clicks your link
  </Card>

  <Card title="Monthly Payouts" icon="money-bill-wave">
    Reliable payments through PayPal or bank transfer, every month
  </Card>

  <Card title="High Conversion Rates" icon="chart-line">
    Our generous free trial and seamless user experience lead to strong sign-up rates
  </Card>
</CardGroup>

### Product That Sells Itself

SkyScribe's powerful features make it easy to promote:

* **AI-powered transcription** in 99 languages
* **Smart extraction** with customizable templates
* **Multiple use cases** across industries
* **Free trial** to let users experience the value
* **Competitive pricing** with clear ROI

## Perfect For

<AccordionGroup>
  <Accordion title="Content Creators & YouTubers" icon="video">
    Already creating content about productivity, content creation, or AI tools? SkyScribe is a natural fit for your audience.

    **Promotion ideas:**

    * Create tutorial videos showing SkyScribe in action
    * Include in "tools I use" content
    * Share how you repurpose podcast/video content with SkyScribe
    * Write blog posts about content workflows
  </Accordion>

  <Accordion title="Business & SaaS Bloggers" icon="newspaper">
    Writing about sales tools, productivity, or business software? Your readers need transcription and AI extraction.

    **Promotion ideas:**

    * Product reviews and comparisons
    * "Best tools for \[sales/meetings/research]" listicles
    * Case studies showing SkyScribe ROI
    * Include in resource roundups
  </Accordion>

  <Accordion title="Educators & Course Creators" icon="graduation-cap">
    Teaching about productivity, AI, or content creation? SkyScribe is a valuable tool for your students.

    **Promotion ideas:**

    * Include in course resources
    * Create tutorials as bonus content
    * Demonstrate in lectures about AI tools
    * Offer as recommended tool for students
  </Accordion>

  <Accordion title="Tech Communities & Forums" icon="users">
    Active in online communities discussing productivity tools, AI, or content creation? Share SkyScribe with your network.

    **Promotion ideas:**

    * Share in relevant subreddits and forums
    * Answer questions with SkyScribe as solution
    * Create comparison guides
    * Share your personal use cases
  </Accordion>

  <Accordion title="Social Media Influencers" icon="hashtag">
    Building an audience interested in productivity, AI tools, or content creation? Your followers will love SkyScribe.

    **Promotion ideas:**

    * Instagram/TikTok demos showing before/after
    * Twitter threads about your workflow
    * LinkedIn posts for business use cases
    * YouTube reviews and tutorials
  </Accordion>
</AccordionGroup>

## How It Works

<Steps>
  <Step title="Join the program">
    Sign up for the SkyScribe affiliate program. Approval is typically within 24-48 hours.
  </Step>

  <Step title="Get your unique link">
    Access your personalized affiliate link and marketing materials from your dashboard.
  </Step>

  <Step title="Share with your audience">
    Promote SkyScribe across your content, social channels, website, or community.
  </Step>

  <Step title="Earn commissions">
    Receive recurring commission on every paid subscription from your referrals.
  </Step>

  <Step title="Get paid monthly">
    Withdraw your earnings monthly via PayPal or bank transfer.
  </Step>
</Steps>

## Marketing Resources

We provide everything you need to succeed:

<CardGroup cols={2}>
  <Card title="Promotional Assets" icon="images">
    Banners, logos, and graphics optimized for web and social media
  </Card>

  <Card title="Sample Content" icon="file-lines">
    Email templates, social media posts, and blog post outlines
  </Card>

  <Card title="Product Screenshots" icon="camera">
    High-quality images and videos showcasing SkyScribe features
  </Card>

  <Card title="Affiliate Dashboard" icon="chart-simple">
    Real-time tracking of clicks, sign-ups, and commissions
  </Card>
</CardGroup>

## Promotion Ideas

### For Bloggers & Writers

**Tutorial content:**

* "How to Transcribe YouTube Videos for Blog Posts"
* "Best AI Tools for Content Repurposing in 2024"
* "How to Take Meeting Notes Without Typing"
* "SkyScribe Review: AI Transcription and Extraction"

**Comparison content:**

* "SkyScribe vs. \[Competitor]: Which is Better?"
* "Best Transcription Tools for Content Creators"
* "AI Tools That Actually Save Time (and Money)"

### For Video Creators

**Tutorial videos:**

* Screen recordings showing SkyScribe workflow
* Before/after content repurposing demonstrations
* "Tools I Use for My YouTube Channel"
* Time-lapse of creating blog post from podcast using SkyScribe

**Short-form content:**

* 60-second TikTok/Instagram demos
* Twitter video showing key feature
* LinkedIn video for business use cases

### For Social Media

**Twitter/X:**

* Share specific use cases and results
* Post before/after examples
* Thread about your content workflow
* Quote tweets showing ROI

**LinkedIn:**

* Business-focused use cases (sales calls, meetings)
* Professional content about productivity
* Case studies and testimonials
* Industry-specific applications

**Instagram/TikTok:**

* Quick demos and tutorials
* Productivity hacks using SkyScribe
* Behind-the-scenes content creation workflow
* Before/after transformations

### For Communities

**Reddit:**

* Answer questions in r/productivity, r/contentcreation
* Share in relevant tool recommendation threads
* Post detailed reviews with pros/cons
* Participate authentically (don't spam!)

**Discord/Slack:**

* Share in productivity channels
* Offer help to people looking for transcription solutions
* Create tutorials for community members

## Best Practices

### Do's ✅

<CardGroup cols={2}>
  <Card title="Be Authentic" icon="heart">
    Share genuine experiences and specific use cases
  </Card>

  <Card title="Provide Value" icon="gift">
    Focus on solving problems, not just promoting
  </Card>

  <Card title="Disclose Affiliation" icon="eye">
    Always mention you're using an affiliate link
  </Card>

  <Card title="Show Results" icon="chart-line">
    Share specific examples and outcomes
  </Card>
</CardGroup>

### Don'ts ❌

<CardGroup cols={2}>
  <Card title="No Spam" icon="ban">
    Don't blast affiliate links without context
  </Card>

  <Card title="No Misleading Claims" icon="triangle-exclamation">
    Be honest about features and limitations
  </Card>

  <Card title="No Fake Reviews" icon="comment-slash">
    Only write reviews if you actually use the product
  </Card>

  <Card title="No Trademark Bidding" icon="search">
    Don't bid on SkyScribe brand terms in paid ads
  </Card>
</CardGroup>

## Frequently Asked Questions

<AccordionGroup>
  <Accordion title="How much can I earn?" icon="money-bill">
    Commission rates are competitive and recurring. You'll continue earning as long as your referrals remain paid subscribers. Top affiliates can earn substantial monthly income depending on audience size and conversion rates.
  </Accordion>

  <Accordion title="When do I get paid?" icon="calendar">
    Payouts are processed monthly via PayPal or bank transfer. You can track your earnings in real-time through the affiliate dashboard.
  </Accordion>

  <Accordion title="How long is the cookie window?" icon="cookie">
    60 days. If someone clicks your affiliate link and signs up within 60 days, you'll get credited for that referral.
  </Accordion>

  <Accordion title="Can I promote SkyScribe on my website?" icon="globe">
    Yes! You can promote SkyScribe on your blog, website, social media, email list, or anywhere you have an audience. We provide banners and marketing materials to make it easy.
  </Accordion>

  <Accordion title="Do you provide marketing materials?" icon="images">
    Yes. Once approved, you'll get access to banners, logos, screenshots, sample social posts, email templates, and more.
  </Accordion>

  <Accordion title="Who can join the affiliate program?" icon="user-check">
    Anyone with an audience interested in productivity, AI tools, content creation, transcription, or business tools. Bloggers, YouTubers, podcasters, course creators, and social media influencers are all welcome.
  </Accordion>

  <Accordion title="Is there a minimum payout threshold?" icon="chart-simple">
    Yes, there's a minimum payout threshold to cover payment processing fees. The exact amount will be specified in your affiliate terms.
  </Accordion>

  <Accordion title="Can I use paid advertising?" icon="bullhorn">
    You can use paid advertising with some restrictions. You cannot bid on SkyScribe brand terms or trademarks. Review the full terms for advertising guidelines.
  </Accordion>
</AccordionGroup>

## Ready to Start Earning?

Join creators, bloggers, and influencers earning recurring commissions by sharing SkyScribe.

<Card title="Become an Affiliate" icon="handshake" href="https://app.sky-scribe.com/affiliate">
  Sign up now and start earning commissions
</Card>

## Questions?

If you have questions about the affiliate program:

* Email our affiliate team at [affiliates@sky-scribe.com](mailto:affiliates@sky-scribe.com)
* Review the affiliate terms and conditions
* Check the affiliate dashboard FAQ after joining


# Transcribe from File
Source: https://docs.sky-scribe.com/api-reference/endpoint/create-from-file

POST /v1/transcribe-file
Upload an audio or video file for transcription. Synchronously-oriented endpoint that may return a completed result or pending status for longer jobs.

Upload an audio or video file directly for transcription. Supports common formats including MP3, MP4, WAV, and more.

<Note>
  For URL-based transcription instead, see [Transcribe from URL](/api-reference/endpoint/create-from-url).
</Note>

## Supported Formats

* **Audio**: MP3, WAV, M4A, FLAC, OGG
* **Video**: MP4, MOV, AVI, MKV, WebM


# Transcribe from URL
Source: https://docs.sky-scribe.com/api-reference/endpoint/create-from-url

POST /v1/transcribe-url
Provide a remote audio or video URL for transcription. Synchronously-oriented endpoint that may return a completed result or pending status for longer jobs.

Submit a remote audio or video URL for transcription. Perfect for transcribing files hosted on cloud storage or social media platforms.

<Note>
  For file uploads instead, see [Transcribe from File](/api-reference/endpoint/create-from-file).
</Note>

## Supported URLs

You can transcribe audio from:

* Cloud storage (S3, Google Cloud Storage, Azure Blob)
* Social media platforms (YouTube, Twitter, etc.)
* Any publicly accessible audio/video URL


# Create Extraction
Source: https://docs.sky-scribe.com/api-reference/endpoint/extract

POST /v1/extract
Run SkyScribe extraction templates (e.g. summary, action items, chapters) on an existing transcript.



# API Alpha Testing
Source: https://docs.sky-scribe.com/api-reference/endpoint/get

Endpoint details will be shared with approved alpha partners.

The GET /transcriptions/{id} contract is only available to alpha testers. Request access to explore the in-progress retrieval API, share feedback, and stay informed as new response formats roll out.


# Get Extraction
Source: https://docs.sky-scribe.com/api-reference/endpoint/get-extraction

GET /v1/extractions/{id}
Poll for the status and result of an extraction job. Use this endpoint when you initiated an extraction with a callback URL. Returns one of two response types:

**Option 1 - Completed (status: "completed")**: Extraction is finished. Response includes status, id, and data with all requested formats.

**Option 2 - Pending (status: "pending")**: Job is still processing. Response includes status, id, and poll_url. Continue polling this endpoint until status becomes "completed".



# Get Translation
Source: https://docs.sky-scribe.com/api-reference/endpoint/get-translation

GET /v1/translations/{id}
Poll for the status and result of a translation job. Use this endpoint when you initiated a translation with a callback URL. Returns one of two response types:

**Option 1 - Completed (status: "completed")**: Translation is finished. Response includes status, id, and data with all requested formats.

**Option 2 - Pending (status: "pending")**: Job is still processing. Response includes status, id, and poll_url. Continue polling this endpoint until status becomes "completed".



# Create Translation
Source: https://docs.sky-scribe.com/api-reference/endpoint/translate

POST /v1/translate
Translate content from the original language into a target language. Typically uses transcription_id to reference an existing transcript.



# Download & Export
Source: https://docs.sky-scribe.com/guides/download-export

Download your edited transcripts as PDF, DOC, TXT, SRT, VTT, and more with customizable formatting options.

## Overview

After editing your transcript in the [Transcript Editor](/guides/transcript-editor), you can export it in multiple formats optimized for different use cases. Whether you need subtitles for video, a document for sharing, or structured data for processing, SkyScribe provides flexible export options.

## Available Export Formats

### Document Formats

<AccordionGroup>
  <Accordion title="PDF" icon="file-pdf">
    Export as a professionally formatted PDF document.

    **Best for:**

    * Sharing with clients or stakeholders
    * Archiving and record-keeping
    * Printing physical copies
    * Professional presentations

    **Includes:**

    * Timestamps (optional)
    * Speaker labels (optional)
    * Custom formatting and styling
    * Metadata (date, duration, creator)
  </Accordion>

  <Accordion title="DOC (Word)" icon="file-word">
    Export as a Microsoft Word document (.docx).

    **Best for:**

    * Further editing in Word or Google Docs
    * Collaborative editing
    * Adding additional formatting or comments
    * Integration with existing workflows

    **Includes:**

    * Editable text with timestamps
    * Speaker labels
    * Paragraph formatting
    * Full editing capabilities
  </Accordion>

  <Accordion title="TXT (Plain Text)" icon="file-lines">
    Export as simple plain text.

    **Best for:**

    * Maximum compatibility
    * Quick copy-paste operations
    * Text processing and analysis
    * Minimal file size

    **Options:**

    * Include/exclude timestamps
    * Include/exclude speaker labels
    * Custom line breaks and formatting
  </Accordion>

  <Accordion title="MD (Markdown)" icon="markdown">
    Export as Markdown format.

    **Best for:**

    * Documentation and wikis
    * GitHub repositories
    * Static site generators
    * Developer-friendly workflows

    **Includes:**

    * Markdown formatting
    * Heading structure
    * Code-friendly syntax
    * Easy version control
  </Accordion>
</AccordionGroup>

### Subtitle Formats

<AccordionGroup>
  <Accordion title="SRT (SubRip)" icon="closed-captioning">
    Export as SRT subtitle file.

    **Best for:**

    * Video editing software (Premiere, Final Cut, DaVinci Resolve)
    * YouTube and social media platforms
    * Most universal subtitle format
    * Maximum compatibility

    **Format example:**

    ```
    1
    00:00:00,000 --> 00:00:04,000
    Welcome to today's meeting.

    2
    00:00:05,000 --> 00:00:09,000
    Thanks for joining us. Let's get started.
    ```

    **Compatible with:**

    * Adobe Premiere Pro
    * Final Cut Pro
    * DaVinci Resolve
    * YouTube, Vimeo, Facebook
    * VLC Media Player
  </Accordion>

  <Accordion title="VTT (WebVTT)" icon="video">
    Export as WebVTT subtitle file.

    **Best for:**

    * HTML5 video players
    * Web-based video platforms
    * Modern streaming applications
    * Accessibility features

    **Format example:**

    ```
    WEBVTT

    00:00:00.000 --> 00:00:04.000
    Welcome to today's meeting.

    00:00:05.000 --> 00:00:09.000
    Thanks for joining us. Let's get started.
    ```

    **Compatible with:**

    * HTML5 video
    * Modern web players
    * Streaming platforms
    * Accessibility tools
  </Accordion>
</AccordionGroup>

### Data Formats

<AccordionGroup>
  <Accordion title="CSV (Spreadsheet)" icon="table">
    Export as comma-separated values.

    **Best for:**

    * Data analysis in Excel or Google Sheets
    * Bulk processing and manipulation
    * Database imports
    * Statistical analysis

    **Columns include:**

    * Start time
    * End time
    * Speaker label
    * Text content
    * Segment ID
    * Additional metadata

    **Use cases:**

    * Analyzing speaker talk time
    * Searching and filtering content
    * Generating reports
    * Integration with other tools
  </Accordion>

  <Accordion title="JSON (Structured Data)" icon="code">
    Export as JSON format with full metadata.

    **Best for:**

    * API integrations
    * Custom processing scripts
    * Developer workflows
    * Programmatic access

    **Includes:**

    * Timestamps (start/end)
    * Speaker labels
    * Segment metadata
    * Transcription settings
    * Language and model information

    **Example structure:**

    ```json  theme={null}
    {
      "metadata": {
        "duration": 1234,
        "language": "en",
        "created_at": "2024-01-15T10:30:00Z"
      },
      "segments": [
        {
          "id": 1,
          "start": 0.0,
          "end": 4.0,
          "speaker": "Speaker 0",
          "text": "Welcome to today's meeting."
        }
      ]
    }
    ```
  </Accordion>
</AccordionGroup>

## How to Export

<Steps>
  <Step title="Open Your Transcript">
    Navigate to the [Transcriptions Dashboard](https://app.sky-scribe.com/transcripts) and open your edited transcript in the [Transcript Editor](/guides/transcript-editor).
  </Step>

  <Step title="Click Export">
    Click the **download icon** button in the Transcript Editor.
  </Step>

  <Step title="Choose Format">
    Select your desired export format from the menu.
  </Step>

  <Step title="Customize Options">
    Configure export options:

    * Include/exclude timestamps
    * Include/exclude speaker labels
  </Step>

  <Step title="Download">
    Click **Download** to save the file to your device.
  </Step>
</Steps>

## Export Options

When exporting, you can customize the following settings:

### Timestamps

* **Include timestamps** - Show start/end times for each segment
* **Exclude timestamps** - Plain text without timing information
* **Custom format** - Choose timestamp format (HH:MM:SS, seconds, milliseconds)

### Speaker Labels

* **Include speaker labels** - Show "Speaker 0", "Speaker 1", or custom names
* **Exclude speaker labels** - Remove all speaker identification
* **Format** - Choose how speaker labels appear (inline, separate line, prefix)

## Best Practices

<CardGroup cols={2}>
  <Card title="For Subtitles" icon="closed-captioning">
    * Use [Resegment](/guides/transcript-editor#resegment) with **Subtitle** preset first
    * Export as SRT or VTT
    * Test in your video editor before publishing
  </Card>

  <Card title="For Documents" icon="file-pdf">
    * Use [Resegment](/guides/transcript-editor#resegment) with **Paragraph** preset
    * Apply [Fix Punctuation](/guides/transcript-editor#edit-text) and [Fix Grammar](/guides/transcript-editor#edit-text)
    * Export as PDF or DOC
  </Card>

  <Card title="For Analysis" icon="chart-line">
    * Export as CSV or JSON
    * Import into Excel, Google Sheets, or analysis tools
    * Use for speaker analytics, keyword analysis, or reporting
  </Card>

  <Card title="For Developers" icon="code">
    * Export as JSON for full metadata
    * Use API for programmatic access
    * Integrate with custom workflows and tools
  </Card>
</CardGroup>

## FAQ

<AccordionGroup>
  <Accordion title="Will my edits be included in the export?">
    Yes, all exports include your latest edits. Make sure to complete all editing before exporting to ensure your changes are reflected.
  </Accordion>

  <Accordion title="What's the best format for video subtitles?">
    Use **SRT** for maximum compatibility with video editing software and platforms. Use **VTT** if you're embedding subtitles in HTML5 video players or modern web applications.

    Before exporting, [resegment](/guides/transcript-editor#resegment) your transcript using the **Subtitle** preset for optimal timing.
  </Accordion>

  <Accordion title="Can I re-export after making changes?">
    Yes! You can export as many times as you need. Each export reflects the current state of your transcript, so you can edit and re-export as needed.
  </Accordion>

  <Accordion title="How do I add subtitles to my video?">
    After exporting as SRT or VTT:

    1. Open your video in editing software (Premiere, Final Cut, DaVinci Resolve, etc.)
    2. Import the subtitle file
    3. The subtitles will automatically sync with your video timeline
    4. Adjust styling (font, position, background) as needed
    5. Export your video with embedded or separate subtitle track

    For YouTube: Upload the SRT/VTT file directly in the video editor under "Subtitles."
  </Accordion>
</AccordionGroup>

## What's Next?

<CardGroup cols={2}>
  <Card title="Transcript Editor" icon="pen-to-square" href="/guides/transcript-editor">
    Learn how to edit and refine your transcripts before exporting
  </Card>

  <Card title="Language Support" icon="language" href="/guides/language-support">
    See all supported languages and regions for transcription
  </Card>

  <Card title="Whisper Model" icon="wand-magic-sparkles" href="/guides/whisper-model">
    Understand which Whisper model to use for best results
  </Card>

  <Card title="Translation" icon="globe" href="/guides/translation">
    Translate your transcripts to other languages
  </Card>
</CardGroup>

## Need Help?

If you have questions about downloading or exporting transcripts, contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com).


# Extract
Source: https://docs.sky-scribe.com/guides/extract

Use AI-powered templates to extract key information from your transcripts.

## Overview

Extract transforms your transcripts into structured summaries and insights using AI-powered templates. Instead of reading through entire transcripts, get exactly the information you need in the format you want.

**How it works:**

1. Complete a transcription
2. Select an extraction template
3. AI analyzes your transcript and extracts relevant information
4. Review structured output with source references

## What is Extract?

Extract uses AI to analyze your transcripts and pull out specific information based on templates you choose. Each template defines what information to extract and how to format it.

**Example use cases:**

* Convert meeting recordings into action items and decisions
* Extract key points from interviews
* Generate summaries from lectures or podcasts
* Pull insights from customer calls

## How to Use Extract

<Steps>
  <Step title="Complete your transcription">
    First, transcribe your audio using [Upload](/quickstart/upload), [Fetch](/quickstart/fetch), or [Record](/quickstart/record).
  </Step>

  <Step title="Navigate to your transcript">
    Go to the **Transcripts** tab and select the transcript you want to extract information from.
  </Step>

  <Step title="Click Extract">
    Click the **Extract** button to open the template selector.
  </Step>

  <Step title="Choose a template">
    Select a template that matches your use case:

    * **Executive Summary** - High-level overview for leadership
    * **Team Meeting** - Action items, decisions, and next steps
    * **Candidate Interview** - Key qualifications and assessment
    * **Lecture Notes** - Main concepts and key takeaways
    * **YouTube Summary** - Video highlights and timestamps
    * **Custom templates** - Templates you've created

    Or create a new template by navigating to the **Templates** tab.
  </Step>

  <Step title="Start extraction">
    Click **Use Template** to begin the extraction process. AI will analyze your transcript and extract relevant information.
  </Step>

  <Step title="Review your extract">
    Once complete, locate the file under the **Extract** tab. Click to expand and read the structured output.
  </Step>
</Steps>

## Understanding Extract Results

### Source References

Each line in your extract includes source references. This lets you verify information and dive deeper into context.

**To view sources:**

1. Hover over any line in the extract
2. Click the **document icon** that appears
3. Jump to the exact transcript line with timestamp

This makes it easy to:

* Verify accuracy of extracted information
* Get more context around key points
* Quote exact words from the original audio

<Tip>
  Source references ensure you can always trace back to what was actually said, maintaining accuracy and context.
</Tip>

## Pre-defined Templates

SkyScribe provides ready-to-use templates for common scenarios:

<AccordionGroup>
  <Accordion title="Executive Summary" icon="briefcase">
    **Best for:** Leadership updates, board meetings, strategy sessions

    **Extracts:**

    * High-level overview of discussion
    * Key decisions and outcomes
    * Strategic priorities
    * Resource allocation
    * Next steps
  </Accordion>

  <Accordion title="Team Meeting" icon="users">
    **Best for:** Team standups, project meetings, planning sessions

    **Extracts:**

    * Meeting overview
    * Action items with owners
    * Decisions made
    * Blockers and challenges
    * Timeline and deadlines

    **Example output:**

    ```
    Overview
    The team reviewed company progress, key milestones, and upcoming goals.
    Leadership shared updates on product development, funding, and growth
    strategies.

    Timeline Outline
    • Company Progress & Key Milestones
    • Product Development Updates
    • Funding & Growth Strategies
    • Team Wins & Challenges
    ```
  </Accordion>

  <Accordion title="Candidate Interview" icon="user-check">
    **Best for:** Job interviews, candidate screenings

    **Extracts:**

    * Candidate background and experience
    * Key qualifications
    * Strengths and areas of concern
    * Cultural fit assessment
    * Hiring recommendation
  </Accordion>

  <Accordion title="Lecture Notes" icon="graduation-cap">
    **Best for:** Educational content, training sessions, webinars

    **Extracts:**

    * Main topics and concepts
    * Key definitions and explanations
    * Examples and case studies
    * Important points to remember
    * Follow-up questions
  </Accordion>

  <Accordion title="YouTube Summary" icon="video">
    **Best for:** Video content, podcasts, presentations

    **Extracts:**

    * Video overview
    * Chapter breakdown with timestamps
    * Key highlights
    * Main takeaways
    * Notable quotes
  </Accordion>
</AccordionGroup>

## Editing Transcripts Before Extraction

You can edit your transcript before extracting information using the [Transcript Editor](/guides/transcript-editor) to:

* Fix transcription errors
* Add missing context
* Remove irrelevant sections
* Clarify ambiguous statements

**To edit a transcript:**

1. Go to the **Transcripts** tab
2. Select the specific transcript
3. Click the **Edit icon** to open the [Transcript Editor](/guides/transcript-editor)
4. Make your changes
5. Save the transcript
6. Proceed with extraction

<Note>
  Editing transcripts can improve extraction quality, especially for technical content or when there are transcription errors.
</Note>

## Best Practices

1. **Choose the right template** - Match the template to your content type for best results
2. **Edit transcripts when needed** - Fix significant errors before extraction
3. **Use source references** - Always verify critical information by checking sources
4. **Create custom templates** - Build templates for your specific workflows ([learn how](/guides/templates))
5. **Extract early and often** - Run extraction on recent transcripts while context is fresh

## Custom Templates

Need something specific? Create custom templates tailored to your use case.

<Card title="Learn About Templates" icon="file-lines" href="/guides/templates">
  Discover how to create, edit, and manage custom extraction templates for your specific needs.
</Card>

## Limitations

<Note>
  **Important considerations:**

  * Extraction quality depends on transcript accuracy - review transcripts for errors first
  * AI extracts based on template instructions - unclear templates may produce unclear results
  * Complex extractions may take longer to process
  * Very long transcripts may require more specific templates for best results

  For critical use cases, always review extracted information and check source references.
</Note>

## Common Use Cases

### Meeting Notes & Action Items

Extract action items, decisions, and next steps from team meetings automatically.

**Benefits:**

* Save time on manual note-taking
* Ensure nothing gets missed
* Assign clear action items
* Track decisions over time

### Interview Analysis

Extract candidate qualifications, strengths, and hiring recommendations from interview recordings.

**Benefits:**

* Consistent evaluation criteria
* Easy comparison across candidates
* Detailed hiring documentation
* Reduced interviewer bias

### Content Repurposing

Turn long-form content (podcasts, webinars, lectures) into blog posts, social media content, or study guides.

**Benefits:**

* Extend content value
* Reach different audiences
* Create multiple content formats
* Improve SEO with text content

### Research & Analysis

Extract key insights, quotes, and themes from research interviews or focus groups.

**Benefits:**

* Faster analysis process
* Systematic data extraction
* Easy theme identification
* Quotable excerpts with timestamps

## Need Help?

If you have questions about using Extract:

* Learn how to [create custom templates](/guides/templates)
* Check our [Transcription guide](/guides/transcription) for better transcripts
* Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com)
* Report extraction issues to help us improve


# Language Support
Source: https://docs.sky-scribe.com/guides/language-support

Comprehensive language support powered by OpenAI's Whisper model.

## Overview

SkyScribe supports transcription in **99 languages** and translation between these languages, powered by OpenAI [Whisper](https://openai.com/index/whisper/)'s training on 680,000 hours of diverse audio data.

## Supported Languages

SkyScribe supports transcription in the following 99 languages:

<AccordionGroup>
  <Accordion title="A-D Languages" icon="a">
    * Afrikaans (af)
    * Albanian (sq)
    * Amharic (am)
    * Arabic (ar)
    * Armenian (hy)
    * Assamese (as)
    * Azerbaijani (az)
    * Bashkir (ba)
    * Basque (eu)
    * Belarusian (be)
    * Bengali (bn)
    * Bosnian (bs)
    * Breton (br)
    * Bulgarian (bg)
    * Burmese / Myanmar (my)
    * Catalan (ca)
    * Chinese (zh)
    * Cantonese (yue)
    * Croatian (hr)
    * Czech (cs)
    * Danish (da)
    * Dutch (nl)
  </Accordion>

  <Accordion title="E-I Languages" icon="e">
    * English (en)
    * Estonian (et)
    * Faroese (fo)
    * Finnish (fi)
    * French (fr)
    * Galician (gl)
    * Georgian (ka)
    * German (de)
    * Greek (el)
    * Gujarati (gu)
    * Haitian Creole (ht)
    * Hausa (ha)
    * Hawaiian (haw)
    * Hebrew (he)
    * Hindi (hi)
    * Hungarian (hu)
    * Icelandic (is)
    * Indonesian (id)
    * Italian (it)
  </Accordion>

  <Accordion title="J-N Languages" icon="j">
    * Japanese (ja)
    * Javanese (jw)
    * Kannada (kn)
    * Kazakh (kk)
    * Khmer (km)
    * Korean (ko)
    * Kurdish (ku)
    * Kyrgyz (ky)
    * Lao (lo)
    * Latin (la)
    * Latvian (lv)
    * Lingala (ln)
    * Lithuanian (lt)
    * Luxembourgish (lb)
    * Macedonian (mk)
    * Malagasy (mg)
    * Malay (ms)
    * Malayalam (ml)
    * Maltese (mt)
    * Maori (mi)
    * Marathi (mr)
    * Mongolian (mn)
    * Nepali (ne)
    * Norwegian (no)
    * Norwegian Nynorsk (nn)
  </Accordion>

  <Accordion title="O-Z Languages" icon="o">
    * Occitan (oc)
    * Pashto (ps)
    * Persian (fa)
    * Polish (pl)
    * Portuguese (pt)
    * Punjabi (pa)
    * Romanian (ro)
    * Russian (ru)
    * Sanskrit (sa)
    * Serbian (sr)
    * Shona (sn)
    * Sindhi (sd)
    * Sinhala (si)
    * Slovak (sk)
    * Slovenian (sl)
    * Somali (so)
    * Spanish (es)
    * Sundanese (su)
    * Swahili (sw)
    * Swedish (sv)
    * Tagalog (tl)
    * Tajik (tg)
    * Tamil (ta)
    * Tatar (tt)
    * Telugu (te)
    * Thai (th)
    * Turkish (tr)
    * Turkmen (tk)
    * Ukrainian (uk)
    * Urdu (ur)
    * Uzbek (uz)
    * Vietnamese (vi)
    * Welsh (cy)
    * Yiddish (yi)
    * Yoruba (yo)
  </Accordion>
</AccordionGroup>

<Note>
  Performance varies based on factors like audio quality, accents, and technical vocabulary. We recommend testing with your specific use case to ensure it meets your needs.
</Note>

## Translation Support

SkyScribe can translate audio between the 99 supported languages.

**How it works:**

1. **Transcription** - Your audio is first transcribed in its original language
2. **Translation** - The transcript is then translated using the model's built-in translation capabilities

## Language Detection

SkyScribe can automatically detect the language spoken in your audio, or you can manually specify the language for better accuracy.

### Auto-Detect

Auto-detect is convenient when you're unsure of the language or processing multiple audio files with different languages.

**Benefits:**

* Saves time - no need to manually specify the language
* Fast and automatic - language is identified as transcription begins
* Works well with clear, single-language audio

### Manual Selection (Recommended for Best Results)

Specifying the language manually provides better accuracy when you know what language is spoken in your audio.

**Choose manual selection when:**

* **You know the language** - Better transcription quality when you specify the exact language
* **Mixed-language audio** - Specify the primary language when audio contains multiple languages
* **Specialized dialects** - Better accuracy for specific regional variants
* **Consistency** - Ensure the same language processing across multiple files
* **Challenging audio** - More reliable when background noise may affect auto-detection

## Accent and Dialect Variations

Our AI model shows improved robustness to diverse accents compared to many existing systems, but performance can vary.

**Strengths:**

* Handles major regional accents well (e.g., American, British, Australian English)
* Better performance with international accents than most specialized models
* Trained on diverse speaker demographics

**Limitations:**

<Note>
  The model exhibits disparate performance across different accents, dialects, and demographic groups. Word error rates may be higher for certain speakers.
</Note>

**Factors that can affect accuracy:**

* Regional dialects and non-standard pronunciations
* Speaker demographics (age, gender, ethnicity)
* Code-switching between languages
* Heavy accents or unique speech patterns

## Best Practices for Multilingual Transcription

To get optimal results when transcribing in different languages:

1. **Use high-quality audio** - Clear speech improves accuracy across all languages
2. **Specify the language** manually if auto-detect struggles with your dialect
3. **Review transcripts** for critical applications to ensure accuracy
4. **Report issues** to help us improve support for your language

## What's Next?

You've learned about SkyScribe's language support and best practices for multilingual transcription.

**Want to learn more?**

* Explore the [Whisper model](/guides/whisper-model) powering transcription
* Learn about [translation](/guides/translation) to convert transcripts between languages

## Need Help?

If you have questions about language support, accuracy, or specific dialect handling:

* Check our [Model documentation](/guides/whisper-model) to learn about the AI powering transcription
* Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com)
* Report language-specific issues to help us improve


# Resegment transcripts
Source: https://docs.sky-scribe.com/guides/resegment

Learn when and how to resegment SkyScribe transcripts using presets or custom rules.

## Overview

Resegmenting changes how your transcript is divided without touching the underlying words. Adjust segment length, restructure timing for subtitles, or create longer paragraphs for documents in just a few clicks.

Use resegmentation whenever:

* Segments break mid-sentence or feel too short/long
* You're converting meeting notes into subtitles (or the reverse)
* Different workflows need different timing (podcasts vs. interviews vs. meetings)

<Warning>
  Resegmenting overrides your current segment structure. Do it before heavy manual edits or Agent Edit tweaks targeted at specific segments.
</Warning>

## How to resegment

<Steps>
  <Step title="Open Agent Edit">
    Open a transcript, click the **star icon** to launch Agent Edit (see the [Transcript Editor guide](/guides/transcript-editor#agent-edit) for an overview), then choose **Resegment** under the Transform tab.
  </Step>

  <Step title="Pick a preset or customize">
    Select a preset style, use case, or define your own word/time limits. Click the **configure icon** to adjust settings.
  </Step>

  <Step title="Preview the structure">
    Generate a preview to confirm the new timing and check a few segments with playback.
  </Step>

  <Step title="Apply the changes">
    Accept the new structure to rewrite segment boundaries across the transcript.
  </Step>
</Steps>

## Presets and options

<Tabs>
  <Tab title="Preset Styles">
    | Style         | Best For                                      |
    | ------------- | --------------------------------------------- |
    | **Subtitle**  | Video captions, reels, accessibility overlays |
    | **Sentence**  | Balanced readability for general editing      |
    | **Paragraph** | Long-form documents, blog posts, summaries    |
  </Tab>

  <Tab title="Use Case Presets">
    | Use Case      | Optimized For                                |
    | ------------- | -------------------------------------------- |
    | **Podcast**   | Natural storytelling flow                    |
    | **Interview** | Q\&A structure and speaker turns             |
    | **Meeting**   | Multi-speaker conversations and action items |
  </Tab>

  <Tab title="Custom Control">
    Define your own segmentation rules:

    * Minimum/maximum words per segment
    * Minimum/maximum duration in seconds
    * Combine both for precise control
  </Tab>
</Tabs>

## Best practices

* **Resegment before editing** – get structure right, then polish text
* **Use playback** – jump to timestamps to confirm the new breaks sound natural
* **Match the output** – subtitles need short clips; documents benefit from paragraphs
* **Duplicate first** – for critical projects, copy the transcript so you can compare versions

## Common workflows

### Create subtitles from meetings

1. Resegment with the **Subtitle** preset
2. Use [Agent Edit quick fixes](/guides/transcript-editor#agent-edit) (punctuation cleanup, filler-word removal) in the Transcript Editor
3. Export as SRT or VTT

### Turn podcasts into articles

1. Choose the **Paragraph** preset or set high min/max words
2. Use [Agent Edit transformations](/guides/transcript-editor#agent-edit) (e.g., rewrite in article tone) inside the Transcript Editor
3. Export as DOC/MD for publishing

### Clean up messy interviews

1. Resegment with the **Interview** preset to align turns
2. Enable speaker diarization if not already applied
3. Use find-and-replace or [Agent Edit custom prompts](/guides/transcript-editor#agent-edit) to standardize speaker names

## FAQ

<AccordionGroup>
  <Accordion title="Does resegmenting change the actual text?">
    No. Resegment only alters where timestamps begin and end. The words, punctuation, and speaker labels remain the same.
  </Accordion>

  <Accordion title="What if I don't like the result?">
    Use undo or reload the transcript to revert. For important work, duplicate the job before experimenting so you can compare versions.
  </Accordion>

  <Accordion title="Can I resegment after translating?">
    Yes, but it is best to finalize structure first. Translated transcripts can't run Agent Edit, so resegment prior to translating when possible.
  </Accordion>

  <Accordion title="Is resegment available through the API?">
    Resegmentation currently lives in the dashboard editor. API-based control will be part of a future release.
  </Accordion>
</AccordionGroup>

## What's next

Resegmenting usually happens early in an editing workflow. After you lock in segment timing:

* Open the [Transcript Editor](/guides/transcript-editor) to clean up wording, fix punctuation, or remove filler words using Agent Edit actions explained in that guide
* [Translate your transcript](/guides/translation) once structure and text are final so you can publish in other languages
* [Export](/guides/download-export) formatted subtitles, documents, or structured data files to share with clients or teammates


# Templates
Source: https://docs.sky-scribe.com/guides/templates

Build and manage templates that define what information to extract from your transcripts.

## Overview

Templates tell the AI what information to extract from your transcripts and how to format it. SkyScribe provides pre-defined templates for common use cases, and you can create custom templates for your specific needs.

## What are Templates?

Templates are instructions that guide AI to:

* Identify relevant information in transcripts
* Structure information in a specific format
* Focus on what matters for your use case

**Think of templates as:**

* A recipe for extracting specific insights
* Instructions for organizing information
* A reusable format for consistent results

## Accessing Templates

Navigate to the **Templates** tab to:

* View all available templates
* Create new templates
* Edit existing templates
* Delete custom templates

<Note>
  Pre-defined templates (Executive Summary, Team Meeting, Candidate Interview, Lecture Notes, YouTube Summary) cannot be deleted but can be used as inspiration for custom templates.
</Note>

## Creating a Custom Template

<Steps>
  <Step title="Open Templates tab">
    Navigate to the **Templates** tab in your dashboard.
  </Step>

  <Step title="Click Create New Template">
    Click the **Create New Template** or **+ New Template** button.
  </Step>

  <Step title="Name your template">
    Give your template a clear, descriptive name that reflects its purpose.

    **Examples:**

    * "Sales Call Summary"
    * "Product Feedback Analysis"
    * "Weekly Standup Notes"
    * "Customer Support Insights"
  </Step>

  <Step title="Write template instructions">
    Define what information you want extracted and how it should be formatted.

    **Good template instructions include:**

    * What sections to create
    * What information to include in each section
    * How to format the output
    * Any specific focus areas
  </Step>

  <Step title="Test your template">
    Save the template and test it on a sample transcript to see if it extracts the right information.
  </Step>

  <Step title="Refine as needed">
    Edit and improve your template based on the results.
  </Step>
</Steps>

## Writing Effective Templates

### Template Structure

A well-structured template clearly defines sections and what belongs in each:

```
[Section Name]
- What to extract
- How to format it
- Level of detail

[Another Section]
- Different focus area
- Specific formatting
```

### Example: Sales Call Template

```
Call Overview
Provide a brief summary of the call including the prospect name, company,
and main topics discussed.

Pain Points & Needs
List the key challenges and needs mentioned by the prospect. Include
specific examples they shared.

Product Interest
Outline which products or features the prospect showed interest in and why.

Objections & Concerns
Document any objections, concerns, or hesitations raised during the call.

Next Steps
List all agreed-upon action items with owners and timelines:
• Action item - Owner - Timeline

Opportunity Score (1-10)
Rate the likelihood of closing this deal based on the conversation, with
brief reasoning.
```

### Tips for Better Templates

<CardGroup cols={2}>
  <Card title="Be Specific" icon="bullseye">
    Clear instructions produce better results

    **Good:** "List all action items with owners and deadlines"

    **Bad:** "Summarize the meeting"
  </Card>

  <Card title="Use Formatting" icon="list">
    Define how you want information structured

    Use bullets, numbers, sections, or tables to organize output
  </Card>

  <Card title="Provide Examples" icon="lightbulb">
    Show the AI what you want

    Include sample outputs or formats in your template
  </Card>

  <Card title="Focus Content" icon="filter">
    Tell the AI what matters most

    Prioritize important information over comprehensive coverage
  </Card>
</CardGroup>

## Pre-defined Template Examples

Learn from SkyScribe's pre-defined templates:

### Team Meeting Template

```
Overview
The team reviewed company progress, key milestones, and upcoming goals.
Leadership shared updates on product development, funding, and growth
strategies. Teams highlighted recent wins and challenges. The meeting
concluded with a Q&A and a discussion on cross-functional collaboration
for the next quarter.

Timeline Outline
• Company Progress & Key Milestones
• Product Development Updates
• Funding & Growth Strategies
• Team Wins & Challenges
```

**What makes this effective:**

* Clear overview section
* Structured timeline with bullet points
* Focuses on key topics
* Easy to scan

### Candidate Interview Template

```
Candidate Background
[Summary of experience, education, and current role]

Key Qualifications
• Qualification 1
• Qualification 2
• Qualification 3

Strengths
[Notable strengths demonstrated in interview]

Areas of Concern
[Any concerns or gaps identified]

Cultural Fit
[Assessment of how candidate aligns with company values]

Recommendation
[Hire/No hire with reasoning]
```

**What makes this effective:**

* Organized decision-making framework
* Clear sections for different criteria
* Actionable recommendation
* Consistent evaluation across candidates

## Editing Templates

To modify an existing template:

1. Navigate to the **Templates** tab
2. Find the template you want to edit
3. Click the **Edit** icon
4. Make your changes
5. Save the updated template

<Warning>
  Editing a template affects future extractions but does not update previous extracts created with that template.
</Warning>

## Deleting Templates

To remove a custom template:

1. Navigate to the **Templates** tab
2. Find the template you want to delete
3. Click the **Delete** icon
4. Confirm deletion

<Note>
  Only custom templates can be deleted. Pre-defined templates are permanent but you can create modified versions with different names.
</Note>

## Template Best Practices

### 1. Start with Pre-defined Templates

Use SkyScribe's templates as starting points and modify them for your needs.

### 2. Test and Iterate

Create the template, test it on real transcripts, refine based on results.

### 3. Keep Templates Focused

Better to have multiple specific templates than one that tries to do everything.

### 4. Use Consistent Naming

Name templates clearly so they're easy to find and understand:

* ✅ "Product Demo Follow-up"
* ✅ "Weekly Team Sync Notes"
* ❌ "Template 1"
* ❌ "New Template"

### 5. Document Your Templates

Add context in template names or instructions about when to use them.

## Common Template Types

<AccordionGroup>
  <Accordion title="Meeting Templates" icon="users">
    **Use for:** Team meetings, standups, planning sessions

    **Common sections:**

    * Meeting overview
    * Key decisions
    * Action items with owners
    * Discussion topics
    * Blockers and challenges
    * Next steps and timeline
  </Accordion>

  <Accordion title="Interview Templates" icon="user-tie">
    **Use for:** Job interviews, customer interviews, research

    **Common sections:**

    * Participant background
    * Key insights or qualifications
    * Strengths and weaknesses
    * Notable quotes
    * Recommendations or next steps
  </Accordion>

  <Accordion title="Content Summary Templates" icon="file-alt">
    **Use for:** Podcasts, webinars, lectures, videos

    **Common sections:**

    * Content overview
    * Main topics covered
    * Key takeaways
    * Notable quotes
    * Chapter breakdown with timestamps
  </Accordion>

  <Accordion title="Analysis Templates" icon="chart-line">
    **Use for:** Research analysis, feedback collection, data review

    **Common sections:**

    * Overview of findings
    * Key themes
    * Supporting examples
    * Insights and patterns
    * Recommendations
  </Accordion>
</AccordionGroup>

## Template Examples by Industry

### Customer Support

```
Call Summary
Brief overview of the customer issue and resolution.

Customer Information
• Name, Account ID
• Product/Service affected
• Priority level

Issue Description
Detailed description of the problem reported.

Troubleshooting Steps
List all steps taken to diagnose and resolve the issue.

Resolution
Final solution and outcome.

Follow-up Required
Any pending actions or customer follow-ups needed.
```

### Product Management

```
User Feedback Summary
Overview of feedback session and participant details.

Feature Requests
• Feature 1 - User pain point
• Feature 2 - User pain point

Pain Points
Current frustrations and challenges mentioned.

Positive Feedback
What users love about the product.

Competitive Mentions
Any competitor products mentioned and why.

Action Items
Product team next steps based on feedback.
```

### Sales & Business Development

```
Prospect Overview
Company, contact person, and call purpose.

Current Situation
Prospect's current challenges and needs.

Budget & Timeline
Discussed budget and decision timeline.

Decision Makers
Who is involved in the decision process.

Competitive Landscape
Other solutions being considered.

Next Steps
• Step 1 - Owner - Date
• Step 2 - Owner - Date

Win Probability: [Score/10]
```

## Troubleshooting

### Extract Doesn't Match Template

**Problem:** AI extraction doesn't follow your template structure

**Solutions:**

* Make instructions more specific
* Provide example formats
* Break complex sections into simpler parts
* Test with different transcripts

### Missing Information

**Problem:** Important details not included in extract

**Solutions:**

* Explicitly list what to include
* Add section specifically for that information
* Check if information exists in transcript
* Edit transcript to fix any errors

### Too Much Detail

**Problem:** Extract is too long or includes unnecessary information

**Solutions:**

* Add length guidelines ("Keep to 3-5 bullet points")
* Specify what to exclude
* Focus template on key priorities only
* Use "brief summary" or "highlights only" language

## Need Help?

If you have questions about creating templates:

* See the [Extract guide](/guides/extract) for how to use templates
* Check [example templates](#pre-defined-template-examples) for inspiration
* Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com)
* Share your template ideas to help us improve


# Transcript Editor
Source: https://docs.sky-scribe.com/guides/transcript-editor

Powerful editing tools to perfect your transcripts with manual edits, Agent Edit, and advanced transformations.

## Overview

After your transcription is complete, you can open and edit it using SkyScribe's powerful Transcript Editor. Access your transcriptions from the [**Transcriptions Dashboard**](https://app.sky-scribe.com/transcripts) and click on any completed task to open the editor.

The Transcript Editor combines manual editing capabilities with Agent Edit, allowing you to refine your transcripts quickly and accurately.

## Quick Start Guide

<Tip>
  First time using the editor? Follow this quick workflow to get started:
</Tip>

<Steps>
  <Step title="Review Segmentation">
    Check if segment length matches your use case (subtitles need shorter, documents need longer). Use [**Resegment**](/guides/resegment) to adjust timing before editing.
  </Step>

  <Step title="Manual Editing">
    Click the **pen icon** to [manually edit](#manual-editing) any segment. Use playback to jump to specific moments and verify accuracy.
  </Step>

  <Step title="Agent Edit">
    Click the **star icon** for [Agent Edit](#agent-edit). Select segments to target specific sections, or apply to the entire transcript. Choose quick actions or custom instructions.
  </Step>

  <Step title="Review & Accept Changes">
    Preview all proposed changes, then accept individually (Y/N keys) or click Accept All.
  </Step>
</Steps>

## Editor Interface

When you open a transcription task, you'll see:

* **Transcription Details** - Status, creation date, duration, and creator
* **Transcript Display** - Timestamped segments with speaker labels (if enabled)
* **Playback Controls** - Audio/video player synced with your transcript

Your transcript is displayed with timestamps and speaker labels:

```
0:00 - 0:04
Speaker 0: Welcome to today's meeting.

0:05 - 0:09
Speaker 1: Thanks for joining us. Let's get started.

0:10 - 0:15
Speaker 0: I'd like to begin with project updates.
```

**Playback Navigation:**
Click on any word or phrase in the transcript to jump to that exact moment in the audio/video. This makes it easy to verify accuracy, find specific moments, and identify where segment breaks occur.

**Understanding Segments:**
Each segment is defined by its timestamp range (e.g., 0:00 to 0:04). Segments determine how your transcript is broken into chunks - similar to paragraphs in a document. Different use cases require different segmentation:

* **Subtitles** - Short segments (1-5 seconds) for video captions and social media
* **Sentences** - Balanced segments for general readability and review
* **Paragraphs** - Longer segments for documents, blog posts, and professional content

<Note>
  Need different segment timing? Use [**Resegment**](/guides/resegment) to adjust timing with preset styles or custom rules.
</Note>

## Manual Editing

Click the **pen icon** at the top right to manually edit your transcript.

**Manual edit is best for:**

* Correcting specific names, technical terms, or jargon
* Making precise changes that require human judgment
* Adding context or clarifications
* Fine-tuning after using Agent Edit

**Find and Replace:**
Use the built-in find and replace tool to make bulk changes across your entire transcript or selected segments.

## Agent Edit

Click the **star icon** at the top right to access Agent Edit. This AI-powered tool gives you powerful options to transform your transcript with quick actions, custom prompts, and intelligent editing.

**How to use:**

1. **Select segments** (optional) - Click segments to select them before opening Agent Edit, or apply edits to the entire transcript
2. **Choose an action** - Select from the editing or transformation options below
3. **Review changes** - Preview all proposed edits with crossed-out original text and highlighted replacements
4. **Accept or reject** - Use Y/N keys to review individually, or click "Accept All"

### Edit Text

Edit text functions modify the content of your transcript to improve punctuation, grammar, clarity, and compliance.

<AccordionGroup>
  <Accordion title="Fix Punctuation" icon="period">
    Automatically correct punctuation throughout your transcript.

    **What it fixes:**

    * Missing periods, commas, and question marks
    * Incorrect punctuation placement
    * Sentence boundary detection
    * Quote mark formatting

    **Best for:** Transcripts with basic punctuation issues
  </Accordion>

  <Accordion title="Capitalize Properly" icon="text-size">
    Apply proper capitalization rules to your text.

    **What it corrects:**

    * Sentence-initial capitalization
    * Proper nouns and names
    * Title capitalization
    * Acronyms and abbreviations

    **Best for:** Transcripts with inconsistent capitalization
  </Accordion>

  <Accordion title="Remove Filler Words" icon="eraser">
    Eliminate verbal fillers and disfluencies for cleaner, more professional text.

    **Removes:**

    * "Um", "uh", "like"
    * "You know", "I mean"
    * Repetitive phrases
    * False starts and stutters

    **Best for:** Content intended for publication, presentations, or professional documentation
  </Accordion>

  <Accordion title="Fix Grammar" icon="spell-check">
    Correct grammatical errors and improve sentence structure.

    **What it fixes:**

    * Subject-verb agreement
    * Verb tense consistency
    * Sentence fragments
    * Run-on sentences
    * Word choice and phrasing

    **Best for:** Improving readability and professionalism
  </Accordion>

  <Accordion title="Content Moderation" icon="shield-check">
    Identify and flag potentially sensitive or inappropriate content.

    **Detects:**

    * Profanity and offensive language
    * Sensitive topics
    * Inappropriate content
    * Content policy violations

    **Best for:** Content that will be published or shared publicly
  </Accordion>

  <Accordion title="PII Redaction" icon="user-shield">
    Automatically detect and redact Personally Identifiable Information (PII).

    **Redacts:**

    * Names and personal identifiers
    * Email addresses and phone numbers
    * Social Security numbers
    * Credit card numbers
    * Addresses and locations
    * Other sensitive personal data

    **Best for:** Compliance requirements, privacy protection, and sharing transcripts externally

    <Warning>
      Always review PII redaction results to ensure all sensitive information is properly handled. Automated detection may not catch everything.
    </Warning>
  </Accordion>

  <Accordion title="Custom Prompt" icon="wand-magic-sparkles">
    Use a custom AI prompt to make specific edits tailored to your needs.

    **Examples:**

    * "Convert to formal business language"
    * "Simplify for a general audience"
    * "Add technical terminology for this field"
    * "Format as interview Q\&A"
    * "Rewrite in active voice"

    **Best for:** Specialized editing needs not covered by preset options
  </Accordion>
</AccordionGroup>

### Transform

Transform functions restructure or repurpose your transcript without editing the original text.

<AccordionGroup>
  <Accordion title="Resegment" icon="scissors">
    Restructure segment timing without changing the words. Ideal when you need cleaner subtitles, longer paragraphs, or tighter interview turns.

    <Card title="Resegment guide" icon="book-open" href="/guides/resegment">
      Learn when to resegment, compare presets, and follow step-by-step instructions →
    </Card>
  </Accordion>

  <Accordion title="Translate Transcript" icon="language">
    Translate your transcript into another language using AI.

    **Capabilities:**

    * 99+ supported languages
    * Maintains timestamps and speaker labels
    * Natural, contextual translations
    * Preserves formatting and structure

    **Best for:** Creating multilingual versions of your content to reach international audiences

    <Warning>
      Complete all editing before translating. Translated transcripts cannot use Agent Edit for further changes. Make sure punctuation, grammar, and content are finalized first.
    </Warning>

    <Card title="Translation Guide" icon="book-open" href="/guides/translation">
      View supported languages and translation best practices →
    </Card>
  </Accordion>

  <Accordion title="Extract Information" icon="magnifying-glass-chart">
    Use pre-built templates to extract structured information from your transcript.

    **Available templates:**

    * **Summary** - Generate concise overview of main points
    * **To-Do List** - Extract action items and tasks
    * **Show Notes** - Create podcast/video show notes
    * **Meeting Notes** - Identify main ideas and takeaways
    * **Repurpose Content** - Transform for different formats (blog posts, social media, etc.)
    * **Custom Extraction** - Write your own prompt for specialized information extraction

    **Best for:** Creating derivative content, meeting summaries, podcast show notes, content repurposing

    <Card title="Extraction Guide" icon="list-check" href="/guides/extract">
      Learn more about extraction templates and use cases →
    </Card>
  </Accordion>
</AccordionGroup>

## Resegment

Need to change how your transcript is segmented? Visit the dedicated [Resegment guide](/guides/resegment) for when to use it, preset comparisons, and step-by-step instructions.

## Best Practices

* **Check segmentation first** - [Resegment](/guides/resegment) before editing if breaks are awkward or don't match your use case
* **Use playback to verify** - Cross-check Agent Edit suggestions with original audio for accuracy
* **Test on segments first** - Try edits on selected segments before applying to entire transcript
* **Complete editing before translation** - Translated transcripts cannot use Agent Edit, so finalize all changes first

## FAQ

<AccordionGroup>
  <Accordion title="Can I find where the transcription is in the video/audio file?">
    Yes! Click on any word or phrase in your transcript to jump to that exact moment in the audio/video player.

    This makes it easy to:

    * Verify transcription accuracy
    * Find specific moments quickly
    * Identify where segments start and end
    * Cross-check Agent Edit suggestions with the original recording
  </Accordion>

  <Accordion title="How do I apply mass changes like fixing punctuation across the whole transcript?">
    Use [**Agent Edit**](#agent-edit) for bulk changes:

    1. Click the **star icon** to open Agent Edit (don't select segments to apply to entire transcript)
    2. Choose an action like **Fix Punctuation**, **Remove Filler Words**, or **Fix Grammar**
    3. Review all proposed changes
    4. Click "Accept All" or use Y/N keys to review individually

    Agent Edit applies changes across all segments at once.
  </Accordion>

  <Accordion title="My segments are too long/short. How do I fix this?">
    Use [**Resegment**](/guides/resegment) to adjust your segment timing:

    1. Click the **star icon** to open Agent Edit
    2. Select **Resegment** under Transform
    3. Choose a preset style (Subtitle, Sentence, or Paragraph) or customize with your own word/time limits
    4. Review the preview and apply changes

    This restructures your entire transcript with the timing you need.
  </Accordion>

  <Accordion title="Can I export my edited transcript?">
    Yes! After editing, you can export your transcript in various formats including:

    * Plain text (TXT)
    * Subtitle formats (SRT, VTT)
    * JSON with timestamps

    Export options are available from the transcript menu.
  </Accordion>

  <Accordion title="How do I create subtitles from my transcript?">
    1. [Resegment](/guides/resegment) your transcript using the **Subtitle** preset style
    2. Use Agent Edit to fix punctuation and remove filler words if needed
    3. Export your transcript in SRT or VTT format for use in video editing software
  </Accordion>

  <Accordion title="What's the best way to clean up conversational audio?">
    For podcasts, interviews, or casual recordings:

    1. Start with **Fix Punctuation** to add proper sentence structure
    2. Use **Remove Filler Words** to eliminate "um", "uh", and repetitive phrases
    3. Apply **Fix Grammar** if you want more polished, professional text
    4. Manually edit any speaker-specific terminology or names
  </Accordion>

  <Accordion title="Can I edit a transcript after translating it?">
    No, once a transcript is translated, Agent Edit is no longer available, including editing text and resegmentation.

    You can still use [Manual Editing](#manual-editing) to make changes to translated transcripts.
  </Accordion>
</AccordionGroup>

## What's Next?

You've learned how to edit and refine your transcripts using the Transcript Editor.

**Want to learn more?**

* Learn how to [download and export](/guides/download-export) your edited transcripts in multiple formats
* Explore [translation](/guides/translation) to convert transcripts to other languages
* Check out [language support](/guides/language-support) for best practices with different languages

## Need Help?

If you have questions about the Transcript Editor, contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com).


# Transcription
Source: https://docs.sky-scribe.com/guides/transcription

Accurate speech-to-text transcription powered by advanced AI.

## Overview

SkyScribe's transcription feature converts spoken audio into written text in the same language as the original audio. This is ideal when you want an exact written record of what was said.

## How to Transcribe

Choose your preferred method to get started:

<CardGroup cols={3}>
  <Card title="Upload" icon="upload" href="/quickstart/upload">
    Upload an audio or video file from your device
  </Card>

  <Card title="Fetch" icon="link" href="/quickstart/fetch">
    Import media from YouTube, TikTok, or other public URLs
  </Card>

  <Card title="Record" icon="microphone" href="/quickstart/record">
    Record audio directly from your device
  </Card>
</CardGroup>

**When selecting your settings:**

1. Choose **Transcribe** (not Translate)
2. Select the source language or use auto-detect
3. Configure optional features (Speaker Diarization, etc.)

## Common Use Cases

<AccordionGroup>
  <Accordion title="Meeting Notes" icon="users">
    Convert meeting recordings into searchable, shareable text documents.

    **Example:** Record team meetings and automatically generate notes for attendees who couldn't join or for future reference.
  </Accordion>

  <Accordion title="Interview Transcripts" icon="comments">
    Transform interview recordings into written transcripts for analysis and quotes.

    **Example:** Transcribe research interviews, podcast episodes, or job candidate interviews for easier review and editing.
  </Accordion>

  <Accordion title="Lecture and Educational Content" icon="graduation-cap">
    Create written versions of educational videos and lectures for studying and accessibility.

    **Example:** Convert recorded lectures into study materials that students can search, highlight, and review.
  </Accordion>

  <Accordion title="Podcast and Video Content" icon="podcast">
    Generate text versions of audio and video content for SEO, accessibility, and content repurposing.

    **Example:** Transcribe podcast episodes to create blog posts, show notes, or searchable archives.
  </Accordion>

  <Accordion title="Legal and Compliance Documentation" icon="scale-balanced">
    Create accurate records of legal proceedings, depositions, or compliance calls.

    **Example:** Transcribe legal consultations, court proceedings, or compliance training sessions for official records.
  </Accordion>
</AccordionGroup>

## Key Features

### Speaker Diarization

Identify and label different speakers in multi-person conversations.

**When to use:**

* Meetings and conference calls with multiple participants
* Interviews with distinct speakers
* Panel discussions and roundtables
* Podcasts with multiple hosts

**Example output:**

```
Speaker 1: Welcome to today's meeting. Let's start with updates.
Speaker 2: I've completed the project analysis. Here are my findings.
Speaker 1: Excellent. Can you share more details?
```

### Segmentation Styles

Choose how your transcript is broken into segments:

<CardGroup cols={2}>
  <Card title="Readable" icon="book">
    **\~30 second segments** with punctuation and capitalization

    Best for documents, meeting notes, and general transcription
  </Card>

  <Card title="Subtitle" icon="closed-captioning">
    **Short, punchy segments** optimized for video captions

    Best for video captions, subtitles, and social media content
  </Card>
</CardGroup>

## Improving Transcription Quality

### 1. Use High-Quality Audio

Better audio quality leads to more accurate transcriptions:

* Clear speech with minimal background noise
* Good microphone and recording equipment
* Proper audio levels (avoid too quiet or distorted audio)
* Reduce echo and reverb when possible

### 2. Specify the Language

While auto-detect works well, manually specifying the language can improve accuracy:

* **Auto-detect** - Convenient for single-language, clear audio
* **Manual selection** - Better accuracy when you know the language, especially for mixed-language audio, specialized dialects, or consistent processing

<Tip>
  For best results, use manual language selection when you know what language is spoken in your audio. See our [Language Support guide](/guides/language-support) for details.
</Tip>

## Transcription vs Translation

Understanding when to use each feature:

<CardGroup cols={2}>
  <Card title="Use Transcription" icon="file-lines">
    When you want text in the **same language** as the audio

    **Example:** English audio → English text
  </Card>

  <Card title="Use Translation" icon="language" href="/guides/translation">
    When you want text in a **different language** from the audio

    **Example:** Spanish audio → English text

    Learn more about translation →
  </Card>
</CardGroup>

## Output Formats

Download your transcripts in multiple formats:

* **PDF** - Formatted document for sharing and printing
* **DOC** - Microsoft Word format for editing
* **TXT** - Plain text for simple use cases
* **MD** - Markdown format for documentation
* **SRT/VTT** - Subtitle formats with timestamps
* **CSV** - Structured data with segments and timestamps
* **JSON** - Programmatic access with full metadata

## Supported Languages

SkyScribe supports transcription in **99 languages**. Language detection can be automatic or manual.

<Card title="View All Languages" icon="language" href="/guides/language-support">
  See the complete list of supported languages, language detection guidance, and best practices.
</Card>

## Best Practices

1. **Test your setup** - Record a short test clip to verify audio quality before long sessions
2. **Choose the right format** - Use readable segments for documents, subtitle segments for videos
3. **Use speaker diarization for conversations** - Makes multi-person transcripts much easier to follow
4. **Review critical transcripts** - Always review transcriptions for business-critical or legal use

## Limitations

Transcription accuracy varies based on audio quality, accents, background noise, and content complexity. For detailed information:

* See [Language Support](/guides/language-support) for language-specific details and accent variations
* Review [Model documentation](/guides/whisper-model) for technical limitations and performance characteristics

<Note>
  We recommend testing with your specific content type and reviewing output for critical use cases.
</Note>

## What's Next?

You've learned about SkyScribe's transcription capabilities and features.

**Want to learn more?**

* Learn how to [edit your transcripts](/guides/transcript-editor) with AI-powered tools
* Explore [translation](/guides/translation) to convert transcripts to other languages
* Check out [language support](/guides/language-support) for details on specific languages

## Need Help?

If you have questions about transcription capabilities or quality:

* Check our [Language Support guide](/guides/language-support) for details on specific languages
* Review the [Model documentation](/guides/whisper-model) to understand the AI powering transcription
* Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com)
* Report transcription issues to help us improve


# Translation
Source: https://docs.sky-scribe.com/guides/translation

Convert spoken content from one language to text in another language.

## Overview

SkyScribe's translation feature converts spoken audio in one language into written text in another language. This is powered by OpenAI [Whisper](https://openai.com/index/whisper/)'s multilingual capabilities.

**Translation workflow:**

1. Audio is transcribed in its original language
2. The transcript is translated to your target language

## Supported Languages

SkyScribe supports translation between any of the **99 supported languages**.

<Card title="View All Languages" icon="language" href="/guides/language-support">
  See the complete list of supported languages and performance details.
</Card>

## How to Translate

Translation follows the same workflow as transcription. Choose your preferred method:

<CardGroup cols={3}>
  <Card title="Upload" icon="upload" href="/quickstart/upload">
    Upload an audio or video file from your device
  </Card>

  <Card title="Fetch" icon="link" href="/quickstart/fetch">
    Import media from YouTube, TikTok, or other public URLs
  </Card>

  <Card title="Record" icon="microphone" href="/quickstart/record">
    Record audio directly from your device
  </Card>
</CardGroup>

**When selecting your settings:**

1. Choose **Translate** (not Transcribe)
2. Select your **target language** - the language you want the text translated into
3. Optionally specify the source language, or use auto-detect
4. Configure optional features (Speaker Diarization, etc.)

## Common Use Cases

<AccordionGroup>
  <Accordion title="International Content Localization" icon="globe">
    Translate videos, podcasts, or presentations into multiple languages for global audiences.

    **Example:** Translate an English product demo video into Spanish, French, and German for international marketing campaigns.
  </Accordion>

  <Accordion title="Multilingual Subtitles" icon="closed-captioning">
    Create subtitles and captions in different languages for video content.

    **Example:** Add Spanish subtitles to English YouTube videos to reach Spanish-speaking audiences.
  </Accordion>

  <Accordion title="Foreign Language Content Analysis" icon="magnifying-glass">
    Understand and analyze content in languages you don't speak.

    **Example:** Translate customer feedback videos in Japanese to English for your product team.
  </Accordion>

  <Accordion title="Cross-Language Meeting Notes" icon="users">
    Translate meeting recordings for international teams working across language barriers.

    **Example:** Translate a French team meeting into English for your US-based stakeholders.
  </Accordion>

  <Accordion title="Educational Content" icon="graduation-cap">
    Make educational videos and lectures accessible to students who speak different languages.

    **Example:** Translate university lecture recordings from English to Mandarin for international students.
  </Accordion>
</AccordionGroup>

## Improving Translation Quality

### 1. Choose High-Quality Audio

Translation quality depends on accurate transcription. Better audio leads to better translations:

* Clear speech with minimal background noise
* Good recording equipment
* Proper audio levels (not too quiet or distorted)

### 2. Specify the Source Language

You can choose to auto-detect the source language or manually specify it for better accuracy:

* **Auto-detect** - Convenient when unsure of the language
* **Manual selection** - Better accuracy when you know the source language, especially for mixed-language audio, specialized dialects, or consistent processing

## Translation vs Transcription

Understanding when to use each feature:

<CardGroup cols={2}>
  <Card title="Use Transcription" icon="file-lines" href="/guides/transcription">
    When you want text in the **same language** as the audio

    **Example:** English audio → English text

    Learn more about transcription →
  </Card>

  <Card title="Use Translation" icon="language">
    When you want text in a **different language** from the audio

    **Example:** Spanish audio → English text
  </Card>
</CardGroup>

## Output Formats

Translated text is available in the same formats as transcriptions:

* **PDF** - Formatted document for sharing and printing
* **DOC** - Microsoft Word format for editing
* **TXT** - Plain text for simple use cases
* **MD** - Markdown format for documentation
* **SRT/VTT** - Subtitle formats with timestamps
* **CSV** - Structured data with segments and timestamps
* **JSON** - Programmatic access with full metadata

## Limitations

Translation accuracy varies based on the language pair, audio quality, and content complexity. For detailed information about model limitations and performance:

* See [Language Support](/guides/language-support) for language-specific details
* Review [Model documentation](/guides/whisper-model) for technical limitations

<Note>
  We recommend testing translations with your specific content and reviewing output for critical use cases.
</Note>

## Best Practices

1. **Test with your content** - Translation quality varies by language pair and content type
2. **Use high-quality audio** - Clear speech produces better transcriptions and translations
3. **Review critical content** - Always review translations for important business or legal use

## What's Next?

You've learned how to translate your transcripts to different languages.

**Want to learn more?**

* Learn how to [download and export](/guides/download-export) your translated transcripts
* Check out [language support](/guides/language-support) for translation capabilities by language

## Need Help?

If you have questions about translation capabilities or quality:

* Check our [Language Support guide](/guides/language-support) for details on specific languages
* Review the [Model documentation](/guides/whisper-model) to understand translation capabilities
* Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com)
* Report translation issues to help us improve


# Model
Source: https://docs.sky-scribe.com/guides/whisper-model

Learn about the automatic speech recognition system that powers our transcription service.

## Overview

SkyScribe uses OpenAI's [Whisper](https://openai.com/index/whisper/), a state-of-the-art automatic speech recognition (ASR) system, to power our audio-to-text transcription service. Whisper delivers industry-leading accuracy across multiple languages and handles various audio conditions with exceptional robustness.

## What is Whisper?

Whisper is an automatic speech recognition system trained on 680,000 hours of multilingual and multitask supervised data collected from the web. This extensive training enables:

* **Improved robustness** to accents, background noise, and technical language
* **Multilingual transcription** in dozens of languages
* **Translation capabilities** from multiple languages into English
* **High accuracy** across diverse audio conditions

## Model Architecture

Whisper uses a simple end-to-end approach, implemented as an encoder-decoder Transformer:

<Steps>
  <Step title="Audio Processing">
    Input audio is split into 30-second chunks and converted into a log-Mel spectrogram
  </Step>

  <Step title="Encoding">
    The spectrogram is passed through an encoder that processes the audio features
  </Step>

  <Step title="Decoding">
    A decoder predicts the corresponding text caption, along with special tokens for:

    * Language identification
    * Phrase-level timestamps
    * Multilingual speech transcription
    * Speech translation to English
  </Step>
</Steps>

## Language Support

Whisper supports transcription in **99 languages** and translation to English. The model was trained on 680,000 hours of multilingual data, with about one-third being non-English content.

<Card title="View Language Support" icon="language" href="/guides/language-support">
  See the complete list of supported languages, performance details, and best practices for multilingual transcription.
</Card>

## Accuracy & Performance

### Superior Robustness

Whisper's training on large and diverse datasets results in exceptional performance:

* **50% fewer errors** compared to specialized models when tested across diverse datasets
* **Handles background noise** effectively due to real-world training data
* **Recognizes technical language** and domain-specific terminology
* **Works with various accents** without additional fine-tuning

### Translation Capabilities

Whisper excels at speech-to-text translation:

* Transcribes audio in the original language
* Translates to English with high accuracy
* Supports translation from all 99 supported languages

### Zero-Shot Performance

Unlike models fine-tuned for specific datasets, Whisper performs exceptionally well "zero-shot" (without specific training) across:

* Various audio quality levels
* Different recording environments
* Multiple accents and dialects
* Technical and specialized content

### Transcription Speed

Processing time varies based on several factors:

<CardGroup cols={2}>
  <Card title="Typical Speed" icon="clock">
    **1-3 minutes** for a 30-minute audio file under normal conditions
  </Card>

  <Card title="Factors Affecting Speed" icon="gauge">
    * Audio/video length
    * File format and quality
    * Current queue size
    * Optional features enabled
  </Card>
</CardGroup>

<Note>
  **Processing time factors:**

  * **Speaker Diarization**: Requires additional processing for speaker identification
  * **Video files**: May take longer due to audio extraction
  * **Queue size**: Processing time increases during peak usage
</Note>

<Tip>
  For typical use cases, expect roughly **1/10th real-time** processing. A 30-minute recording typically processes in 1-3 minutes.
</Tip>

## How SkyScribe Uses Whisper

SkyScribe leverages Whisper's capabilities to provide:

<CardGroup cols={2}>
  <Card title="High Accuracy Transcription" icon="bullseye">
    Industry-leading transcription quality across 99 languages
  </Card>

  <Card title="Robust Processing" icon="shield">
    Reliable performance even with background noise or varying audio quality
  </Card>

  <Card title="Multilingual Support" icon="language">
    Seamless transcription and translation across dozens of languages
  </Card>

  <Card title="Technical Content" icon="code">
    Accurate recognition of technical terms, jargon, and specialized vocabulary
  </Card>
</CardGroup>

## Performance and Limitations

While Whisper exhibits state-of-the-art performance across many benchmarks, it's important to understand its strengths and limitations.

### Strengths

<CardGroup cols={3}>
  <Card title="Accent Robustness" icon="users">
    Improved robustness to diverse accents compared to many existing ASR systems
  </Card>

  <Card title="Noise Handling" icon="volume-xmark">
    Better performance in environments with background noise and challenging audio conditions
  </Card>

  <Card title="Technical Language" icon="flask">
    Strong recognition of technical terminology and specialized vocabulary
  </Card>
</CardGroup>

### Known Limitations

<Warning>
  **Important:** Understanding these limitations helps you get the best results from SkyScribe.
</Warning>

#### 1. Hallucinations

The model may occasionally include text that wasn't actually spoken in the audio input. This occurs because:

* Training data includes weakly supervised, large-scale noisy data
* The model combines predicting the next word with transcribing the audio
* The model uses its general language knowledge, which can sometimes lead to inference beyond what was said

#### 2. Performance Variation Across Languages

The model's performance varies across different languages based on the amount of training data available for each language.

<Tip>
  See our [Language Support guide](/guides/language-support) for more details. We recommend testing with your specific language to ensure it meets your accuracy requirements.
</Tip>

#### 3. Accent and Dialect Variations

The model exhibits disparate performance across:

* Different accents and dialects of the same language
* Speakers of different genders, races, and ages
* Various demographic groups

<Note>
  Word error rates may be higher for certain demographic groups. We continuously work to improve fairness and accuracy across all user groups.
</Note>

<Warning>
  **For critical use cases:** We recommend reviewing transcripts to ensure they meet your accuracy requirements.
</Warning>

## Best Practices

To get optimal results with SkyScribe:

1. **Use high-quality audio** when possible (clear speech, minimal background noise)
2. **Specify the language** manually if auto-detect isn't working well for your dialect
3. **Review transcripts** for critical applications to ensure accuracy
4. **Report issues** to our support team to help us improve

## Learn More

Want to dive deeper into Whisper's capabilities and limitations?

* Read the [Whisper research paper](https://cdn.openai.com/papers/whisper.pdf)
* View the [Whisper model card](https://github.com/openai/whisper/blob/main/model-card.md)
* Explore the [open-source code](https://github.com/openai/whisper)

## What's Next?

You've learned about the Whisper model powering SkyScribe's transcription and translation.

**Want to learn more?**

* Check out [language support](/guides/language-support) for details on specific languages
* Learn how to [edit transcripts](/guides/transcript-editor) to improve accuracy

## Need Help?

If you have questions about language support, transcription accuracy, or limitations, contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com).


# Workspaces
Source: https://docs.sky-scribe.com/guides/workspaces

Create shared workspaces, invite teammates, and manage permissions for collaborative transcript editing.

## Overview

Workspaces let you organize transcripts by team and collaborate with shared access. Everyone in a workspace can:

* View and edit the same transcripts and files
* See transcript ownership and who last updated each file
* Collaborate in real time without copying projects between accounts

Use workspaces to keep client projects, departments, or productions separated while giving teammates the same level of access to everything inside.

## View Your Current Workspace

1. Visit the [Workspaces dashboard](https://app.sky-scribe.com/workspaces)
2. The top of the page shows the name of your current workspace plus the owner and member list
3. Click the workspace name to switch between existing workspaces or create a new one

## Create a Workspace

<Steps>
  <Step title="Open Workspace Switcher">
    Open the [Workspaces dashboard](https://app.sky-scribe.com/workspaces) and click the workspace name at the top of the page.
  </Step>

  <Step title="Choose + New Workspace">
    Select **+ New Workspace** if you want to start a fresh team space.
  </Step>

  <Step title="Name the Workspace">
    Enter a descriptive name (team, client, production, etc.) and confirm to create it.
  </Step>
</Steps>

The new workspace appears in your switcher immediately. All transcripts created while this workspace is active belong to that shared space.

## Invite Team Members

1. Open the workspace dashboard and locate the **Workspace Members** panel
2. Enter a teammate’s email address
3. Send the invite to grant them access to every transcript inside the workspace

Invited members receive an email with instructions to join. Once they accept, they can collaborate on all shared files just like the owner.

## Roles and Permissions

| Role       | Permissions                                                                                      |
| ---------- | ------------------------------------------------------------------------------------------------ |
| **Admin**  | Manage members (invite/remove), change workspace details, delete teams                           |
| **Member** | Access and edit all transcripts inside the workspace, view ownership, collaborate with teammates |

Admins automatically inherit all member capabilities plus the ability to manage the team itself. Promote trusted teammates to admin when you need them to help with membership.

## Delete a Workspace

Only admins can delete a workspace.

1. Go to the [Workspaces dashboard](https://app.sky-scribe.com/workspaces)
2. Select the workspace you want to remove
3. Click **Delete Team** and confirm

Deleting a workspace removes shared access for everyone, so export or move important transcripts before confirming.

## Collaborate in Transcriptions

After creating or switching to a workspace, open the [Transcriptions dashboard](https://app.sky-scribe.com/transcriptions). Each transcript shows an **Updated by** indicator so you always know which teammate made the latest changes.

Shared members have the same editing capabilities, so you can use features like the [Transcript Editor](/guides/transcript-editor) together without conflicts.


# Introduction
Source: https://docs.sky-scribe.com/index

Transcription made simple, fast, and accessible.

## Quickstart

SkyScribe provides multiple ways to generate transcripts depending on where your audio or video comes from.

<Columns cols={2}>
  <Card title="Upload" icon="Upload" href="/quickstart/upload">
    Select a file from your device and process it immediately.
  </Card>

  <Card title="Fetch" icon="Link" href="/quickstart/fetch">
    Retrieve media from a public URL, such as YouTube, TikTok, & Instagram.
  </Card>

  <Card title="Record" icon="microphone" href="/quickstart/record">
    Capture audio directly from your device for quick notes or short audio clips.
  </Card>

  <Card title="Request API access" icon="terminal" href="/api-reference/introduction">
    The API is in alpha—request access to start testing integrations early.
  </Card>
</Columns>

## Do more with your transcripts

Turn raw audio into polished deliverables, insights, and collaborative workflows.

<Columns cols={2}>
  <Card title="Polish transcripts fast" icon="pen" href="/guides/transcript-editor">
    Clean up transcripts quickly with built-in punctuation fixes and filler-word removal.
  </Card>

  <Card title="Translate & subtitle" icon="language" href="/guides/translation">
    Create multilingual transcripts and subtitle files for global audiences.
  </Card>

  <Card title="Extract insights" icon="sparkles" href="/guides/extract">
    Generate summaries, action items, and structured data automatically.
  </Card>

  <Card title="Share with your team" icon="users" href="/guides/workspaces">
    Organize jobs by workspace and manage shared team access.
  </Card>
</Columns>

## Need inspiration?

* See [industry workflows](/use-cases/overview) across sales, education, research, and more.
* Dive into detailed scenarios like [team collaboration](/use-cases/team-collaboration) or [content creation](/use-cases/content-creation).
* Browse [professional services examples](/use-cases/professional-services) to model client-ready deliverables.


# Transcribe from a URL
Source: https://docs.sky-scribe.com/quickstart/fetch

Retrieve media from a public URL, such as YouTube, TikTok, and Instagram.

## Overview

* Import media from a public URL
* Configure transcription settings
* Download your transcript

## Step 1: Import from URL

<Steps>
  <Step title="Sign in to your account">
    Sign in to your SkyScribe account, then navigate to your [SkyScribe dashboard](https://app.sky-scribe.com/dashboard).
  </Step>

  <Step title="Select Fetch method">
    Click on **Fetch** as your transcription method.
  </Step>

  <Step title="Enter media URL">
    Paste the URL to the media you want to transcribe into the **Media Link** field.

    <Note>
      **Supported platforms:**

      Import audio and video from YouTube, Dropbox, Box, Google Drive, Instagram, Vimeo, X (Twitter), TikTok, direct audio/video URLs, and dozens more platforms and services.

      **Important:** The link must be publicly accessible.
    </Note>
  </Step>
</Steps>

## Step 2: Transcribe or translate

Select how you want to process your audio:

<Tabs>
  <Tab title="Transcribe">
    **Transcribe** converts your audio to text in the same language as the original audio. This is ideal when you want an exact written record of what was said.

    **Use cases:**

    * Meeting notes
    * Interview transcripts
    * Podcast transcriptions
    * Lecture notes
  </Tab>

  <Tab title="Translate">
    **Translate** converts your audio to text in a different language. The audio will be transcribed and then translated into your target language.

    **Use cases:**

    * Translating foreign language content
    * Creating multilingual subtitles
    * International content localization
  </Tab>
</Tabs>

## Step 3: Select language

<Tabs>
  <Tab title="For Transcribe">
    Choose the language of your audio file:

    * **Auto-detect** (Recommended): SkyScribe will automatically detect the language spoken in your audio or video. This works best for single-language audio.
    * **Manual selection**: Choose a specific language if you know what language is spoken in the audio.

    <Tip>
      Auto-detect is accurate for single-language audio and saves you time. Use manual selection for mixed-language audio, specialized dialects, or when you need consistent language processing.
    </Tip>

    <Note>
      SkyScribe supports 99 languages. [View the complete language list](/guides/language-support) and performance details.
    </Note>
  </Tab>

  <Tab title="For Translate">
    Select the **target language** you want your transcript translated into. Your audio will be transcribed in its original language and then translated to your selected language.

    <Note>
      SkyScribe supports translation between 99 languages powered by OpenAI Whisper. [Learn more about language support](/guides/language-support).
    </Note>
  </Tab>
</Tabs>

## Step 4: Speaker diarization (optional)

Speaker diarization identifies and labels different speakers in your audio. When enabled, your transcript will indicate who is speaking at each point in the conversation.

<Note>
  **Example output:**

  ```
  Speaker 1: Hello, how are you today?
  Speaker 2: I'm doing great, thanks for asking.
  Speaker 1: That's wonderful to hear.
  ```
</Note>

<Tabs>
  <Tab title="When to use it">
    * Multi-person interviews
    * Meetings and conference calls
    * Podcasts with multiple hosts
    * Panel discussions
  </Tab>

  <Tab title="When to skip it">
    * Single-speaker content (lectures, solo podcasts)
    * When speaker identity doesn't matter
    * Faster processing time needed
  </Tab>
</Tabs>

## Step 5: Start transcribing

Once you've configured all your settings, click the **"Transcribe"** button to start processing.

<Steps>
  <Step>
    SkyScribe will fetch the media from the URL and queue it for processing. You'll see a progress indicator showing the status.
  </Step>

  <Step>
    Processing time depends on:

    * Media length
    * Platform download speed
    * Selected settings
    * Current queue size

    <Tip>
      Fetching from URLs may take longer than uploading files directly, especially for longer videos or slower platforms.
    </Tip>
  </Step>

  <Step>
    Visit [Transcriptions](https://app.sky-scribe.com/transcriptions) for all transcription jobs (running or complete). For each transcription, you can:

    * **View or edit** your transcript in the [transcript editor](/guides/transcript-editor) to resegment, translate, clean up, and improve your transcription
    * **Download** in multiple formats: PDF, DOC, TXT, MD, SRT, VTT, CSV, or JSON
    * [**Share**](#) with team or public
    * [Extract](#) information or generate summaries
  </Step>
</Steps>

## What's next

In this tutorial, you've learned how to fetch and transcribe media from public URLs.

Want to learn more?

* Learn how to [upload files directly](/quickstart/upload) from your device
* Explore [recording audio directly](/quickstart/record) from your device
* Check out the full [API documentation](/api-reference/introduction)

## Need some help?

If you get stuck, or have any other questions, we'd love to help you out. Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com) or create a support ticket.


# Transcribe live recordings
Source: https://docs.sky-scribe.com/quickstart/record

Capture audio directly from your device for quick notes or short audio clips.

## Overview

* Record audio from your device microphone
* Configure transcription settings
* Download your transcript

## Step 1: Start recording

<Steps>
  <Step title="Sign in to your account">
    Sign in to your SkyScribe account, then navigate to your [SkyScribe dashboard](https://app.sky-scribe.com/dashboard).
  </Step>

  <Step title="Select Record method">
    Click on **Record** as your transcription method.
  </Step>

  <Step title="Grant microphone access">
    When recording for the first time, your device will ask for microphone access permission. Simply grant it and the recording interface will appear.
  </Step>

  <Step title="Start recording">
    Click the **Record** button to start capturing audio directly from your device microphone.

    <Tip>
      Hit record, speak your mind, and get text back. Simple as that.
    </Tip>
  </Step>
</Steps>

## Step 2: Transcribe or translate

Select how you want to process your audio:

<Tabs>
  <Tab title="Transcribe">
    **Transcribe** converts your audio to text in the same language as the original audio. This is ideal when you want an exact written record of what was said.

    **Use cases:**

    * Meeting notes
    * Interview transcripts
    * Podcast transcriptions
    * Lecture notes
  </Tab>

  <Tab title="Translate">
    **Translate** converts your audio to text in a different language. The audio will be transcribed and then translated into your target language.

    **Use cases:**

    * Translating foreign language content
    * Creating multilingual subtitles
    * International content localization
  </Tab>
</Tabs>

## Step 3: Select language

<Tabs>
  <Tab title="For Transcribe">
    Choose the language of your audio file:

    * **Auto-detect** (Recommended): SkyScribe will automatically detect the language spoken in your audio or video. This works best for single-language audio.
    * **Manual selection**: Choose a specific language if you know what language is spoken in the audio.

    <Tip>
      Auto-detect is highly accurate for single-language audio and saves you time. Use manual selection for mixed-language audio, specialized dialects, or when you need consistent language processing.
    </Tip>

    <Note>
      SkyScribe supports 99 languages. [View the complete language list](/guides/language-support) and performance details.
    </Note>
  </Tab>

  <Tab title="For Translate">
    Select the **target language** you want your transcript translated into. Your audio will be transcribed in its original language and then translated to your selected language.

    <Note>
      SkyScribe supports translation between 99 languages powered by OpenAI Whisper. [Learn more about language support](/guides/language-support).
    </Note>
  </Tab>
</Tabs>

## Step 4: Speaker diarization (optional)

Speaker diarization identifies and labels different speakers in your audio. When enabled, your transcript will indicate who is speaking at each point in the conversation.

<Note>
  **Example output:**

  ```
  Speaker 1: Hello, how are you today?
  Speaker 2: I'm doing great, thanks for asking.
  Speaker 1: That's wonderful to hear.
  ```
</Note>

<Tabs>
  <Tab title="When to use it">
    * Multi-person interviews
    * Meetings and conference calls
    * Podcasts with multiple hosts
    * Panel discussions
  </Tab>

  <Tab title="When to skip it">
    * Single-speaker content (lectures, solo podcasts)
    * When speaker identity doesn't matter
    * Faster processing time needed
  </Tab>
</Tabs>

## Step 5: Finish recording

When you're done speaking, click the **Stop** button to end the recording.

<Steps>
  <Step>
    Your recording will be processed automatically. You'll see a progress indicator showing the transcription status.
  </Step>

  <Step>
    Processing time depends on:

    * Recording length
    * Selected settings
    * Current queue size

    <Tip>
      Live recordings are usually processed quickly since the audio is captured locally.
    </Tip>
  </Step>

  <Step>
    Visit [Transcriptions](https://app.sky-scribe.com/transcriptions) for all transcription jobs (running or complete). For each transcription, you can:

    * **View or edit** your transcript in the [transcript editor](/guides/transcript-editor) to resegment, translate, clean up, and improve your transcription
    * **Download** in multiple formats: PDF, DOC, TXT, MD, SRT, VTT, CSV, or JSON
    * [**Share**](#) with team or public
    * [Extract](#) information or generate summaries
  </Step>
</Steps>

## What's next

In this tutorial, you've learned how to record and transcribe audio in real-time using the SkyScribe dashboard.

Want to learn more?

* Learn how to [upload files directly](/quickstart/upload) from your device
* Explore [fetching media from URLs](/quickstart/fetch) like YouTube or TikTok
* Check out the full [API documentation](/api-reference/introduction)

## Need some help?

If you get stuck, or have any other questions, we'd love to help you out. Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com) or create a support ticket.


# Transcribe by uploading a file
Source: https://docs.sky-scribe.com/quickstart/upload

Select a file from your device and process it immediately.

## Overview

* Upload an audio or video file
* Configure transcription settings
* Download your transcript

## Step 1: Upload your file

<Steps>
  <Step title="Sign in to your account">
    Sign in to your SkyScribe account, then navigate to your [SkyScribe dashboard](https://app.sky-scribe.com/dashboard).
  </Step>

  <Step title="Select Upload method">
    Click on **Upload** as your transcription method.
  </Step>

  <Step title="Choose your file">
    You can upload your audio or video file in two ways:

    * **Drag and drop** your file into the upload area
    * **Click the upload area** to select files from your device

    <Info>
      **Supported formats:** MP3, WAV, M4A, AAC, OGG, FLAC
      **Maximum file size:** 500MB
    </Info>
  </Step>
</Steps>

## Step 2: Transcribe or translate

Select how you want to process your audio:

<Tabs>
  <Tab title="Transcribe">
    **Transcribe** converts your audio to text in the same language as the original audio. This is ideal when you want an exact written record of what was said.

    **Use cases:**

    * Meeting notes
    * Interview transcripts
    * Podcast transcriptions
    * Lecture notes
  </Tab>

  <Tab title="Translate">
    **Translate** converts your audio to text in a different language. The audio will be transcribed and then translated into your target language.

    **Use cases:**

    * Translating foreign language content
    * Creating multilingual subtitles
    * International content localization
  </Tab>
</Tabs>

## Step 3: Select language

<Tabs>
  <Tab title="For Transcribe">
    Choose the language of your audio file:

    * **Auto-detect** (Recommended): SkyScribe will automatically detect the language spoken in your audio or video. This works best for single-language audio.
    * **Manual selection**: Choose a specific language if you know what language is spoken in the audio.

    <Tip>
      Auto-detect is accurate for single-language audio. Use manual selection for mixed-language audio, specialized dialects, or consistent language processing.
    </Tip>

    <Note>
      SkyScribe supports 99 languages. [View the complete language list](/guides/language-support) and performance details.
    </Note>
  </Tab>

  <Tab title="For Translate">
    Select the **target language** you want your transcript translated into. Your audio will be transcribed in its original language and then translated to your selected language.

    <Note>
      SkyScribe supports translation between 99 languages powered by OpenAI Whisper. [Learn more about language support](/guides/language-support).
    </Note>
  </Tab>
</Tabs>

## Step 4: Speaker diarization (optional)

Speaker diarization identifies and labels different speakers in your audio. When enabled, your transcript will indicate who is speaking at each point in the conversation.

<Note>
  **Example output:**

  ```
  Speaker 1: Hello, how are you today?
  Speaker 2: I'm doing great, thanks for asking.
  Speaker 1: That's wonderful to hear.
  ```
</Note>

<Tabs>
  <Tab title="When to use it">
    * Multi-person interviews
    * Meetings and conference calls
    * Podcasts with multiple hosts
    * Panel discussions
  </Tab>

  <Tab title="When to skip it">
    * Single-speaker content (lectures, solo podcasts)
    * When speaker identity doesn't matter
    * Faster processing time needed
  </Tab>
</Tabs>

## Step 5: Start transcribing

Once you've configured all your settings, click the **"Transcribe"** button to start processing your file.

<Steps>
  <Step>
    Your file will be uploaded and queued for processing. You'll see a progress indicator showing the status.
  </Step>

  <Step>
    Processing time depends on:

    * File length
    * Selected settings
    * Current queue size

    Typical processing time is 1-2 minutes for a 30-minute file.
  </Step>

  <Step>
    Visit [Transcriptions](https://app.sky-scribe.com/transcriptions) for all transcription jobs (running or complete). For each transcription, you can:

    * **View or edit** your transcript in the [transcript editor](/guides/transcript-editor) to resegment, translate, clean up, and improve your transcription
    * **Download** in multiple formats: PDF, DOC, TXT, MD, SRT, VTT, CSV, or JSON
    * [**Share**](#) with team or public
    * [Extract](#) information or generate summaries
  </Step>
</Steps>

## What's next

In this tutorial, you've learned how to upload and transcribe an audio file using the SkyScribe dashboard.

Want to learn more?

* Learn how to [fetch media from URLs](/quickstart/fetch) like YouTube or TikTok
* Explore [recording audio directly](/quickstart/record) from your device
* Check out the full [API documentation](/api-reference/introduction) for programmatic access

## Need some help?

If you get stuck, or have any other questions, we'd love to help you out. Contact our support team at [support@sky-scribe.com](mailto:support@sky-scribe.com) or create a support ticket.


# Business & Sales
Source: https://docs.sky-scribe.com/use-cases/business-sales

Automatically extract BANT, objections, and action items from sales calls and business meetings.

## Overview

Sales teams spend hours reviewing call recordings and manually taking notes. SkyScribe automates this process, extracting key insights like BANT qualification, objections, competitive mentions, and next steps—so your team can focus on selling.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Time-Consuming Review" icon="clock">
    Reps spend 30+ minutes reviewing each call instead of selling
  </Card>

  <Card title="Inconsistent Notes" icon="file-slash">
    Different reps capture different details, making coaching difficult
  </Card>

  <Card title="Missed Opportunities" icon="circle-xmark">
    Important objections or follow-ups get overlooked in long calls
  </Card>

  <Card title="Poor Handoffs" icon="people-arrows">
    Account handoffs lose context without structured call summaries
  </Card>
</CardGroup>

## How SkyScribe Helps

### BANT Qualification

Automatically extract Budget, Authority, Need, and Timeline from discovery calls.

**What SkyScribe captures:**

* Budget discussions and pricing sensitivity
* Decision-makers and approval process
* Pain points and business needs
* Purchase timeline and urgency

**Example template output:**

```
BUDGET
Mentioned $50K annual budget for sales tools. Currently spending $30K
on existing solution. Willing to invest more for better ROI.

AUTHORITY
Sarah (VP Sales) is the decision-maker. Needs buy-in from CFO for
deals over $40K. IT team involved for technical evaluation.

NEED
Struggling with manual data entry and lack of pipeline visibility.
Lost 2 deals last quarter due to slow follow-up.

TIMELINE
Looking to implement before Q4. Evaluating 3 vendors this month.
Decision expected by end of September.
```

### Discovery Call Analysis

Extract key insights from sales discovery calls to improve follow-up and closing.

**What SkyScribe captures:**

* Current situation and challenges
* Desired outcomes and success metrics
* Objections and concerns
* Competitive landscape
* Next steps and commitments

**Example template output:**

```
CURRENT SITUATION
Using Salesforce but team adoption is low (40%). Reps complain about
complexity. Missing forecasting accuracy.

DESIRED OUTCOMES
- Increase rep adoption to 80%+
- Improve forecast accuracy to within 10%
- Reduce time spent on admin work by 50%

OBJECTIONS & CONCERNS
- Concerned about switching costs and downtime
- Worried about data migration from Salesforce
- Previous tool implementation failed due to complexity

COMPETITIVE MENTIONS
Evaluating HubSpot and Pipedrive. Likes HubSpot's UI but concerned
about price. Pipedrive feels too basic.

NEXT STEPS
• Demo for full sales team - John - Sept 15
• Provide migration plan and timeline - Sarah - Sept 12
• Connect with current customer in similar industry - Mark - Sept 10
```

### Executive Summary

Generate high-level summaries for leadership and stakeholders.

**What SkyScribe captures:**

* Meeting overview and participants
* Key decisions and outcomes
* Strategic priorities discussed
* Resource needs and commitments
* Next steps and owners

**Use cases:**

* Board meeting summaries
* Executive briefings
* Strategic planning sessions
* Partner negotiations

## Pre-built Templates

SkyScribe provides ready-to-use templates for sales workflows:

<AccordionGroup>
  <Accordion title="BANT Qualification" icon="bullseye">
    **Best for:** Discovery calls, qualification conversations

    **Extracts:**

    * Budget: Mentioned budget, pricing discussions, financial constraints
    * Authority: Decision-makers, approval process, stakeholder involvement
    * Need: Pain points, challenges, desired outcomes, success metrics
    * Timeline: Purchase timeline, urgency, evaluation process

    **When to use:**

    * First discovery calls with prospects
    * Qualification calls before demos
    * Budget conversations with decision-makers
  </Accordion>

  <Accordion title="Sales Discovery" icon="magnifying-glass">
    **Best for:** In-depth sales discovery calls

    **Extracts:**

    * Current situation and stack
    * Pain points with specific examples
    * Desired outcomes and KPIs
    * Objections and concerns
    * Competitive intelligence
    * Next steps with owners and dates

    **When to use:**

    * Deep-dive discovery sessions
    * Multi-stakeholder calls
    * Complex B2B sales processes
  </Accordion>

  <Accordion title="Executive Summary" icon="briefcase">
    **Best for:** Leadership meetings, board updates, strategic sessions

    **Extracts:**

    * High-level meeting overview
    * Key decisions made
    * Strategic priorities
    * Resource allocation
    * Action items for executives

    **When to use:**

    * Executive team meetings
    * Board presentations
    * Strategic planning sessions
    * Partner negotiations
  </Accordion>
</AccordionGroup>

## Workflow Example

<Steps>
  <Step title="Record or upload your sales call">
    Use SkyScribe to transcribe the call (upload file, fetch recording URL, or record directly).
  </Step>

  <Step title="Select a sales template">
    Choose BANT Qualification, Sales Discovery, or Executive Summary based on the call type.
  </Step>

  <Step title="Review the extraction">
    SkyScribe generates a structured summary with all key insights automatically extracted.
  </Step>

  <Step title="Take action">
    * Update CRM with BANT details
    * Schedule follow-up tasks
    * Share summary with team
    * Prepare for next conversation
  </Step>
</Steps>

## Real-World Impact

### Sales Team at Tech Startup

**Challenge:** Sales reps spent 45 minutes after each call manually entering notes into CRM.

**Solution:** Used SkyScribe's BANT template to auto-extract qualification details.

**Results:**

* Reduced post-call admin from 45 min to 5 min
* Increased daily call volume by 30%
* Improved forecast accuracy with consistent BANT documentation
* Better coaching with objective call analysis

### Enterprise Account Executive

**Challenge:** Managing multiple complex deals with many stakeholders. Difficult to keep track of all objections and commitments across calls.

**Solution:** Used Sales Discovery template for every stakeholder call.

**Results:**

* Never missed a follow-up commitment
* Identified patterns in objections across stakeholders
* Smoother handoffs when bringing in solution engineers
* Closed 2 additional deals by addressing overlooked concerns

## Best Practices

### 1. Use Templates Consistently

Apply the same template to similar call types for consistent documentation and easier analysis.

### 2. Enable Speaker Diarization

Identify which stakeholder raised which objection or made which commitment.

### 3. Review and Update CRM

Use extracted insights to update your CRM immediately while details are fresh.

### 4. Share with Team

Distribute call summaries to solution engineers, account managers, and leadership for alignment.

### 5. Analyze Patterns

Review multiple call extracts to identify common objections, competitive threats, or successful tactics.

## Tips for Better Results

<CardGroup cols={2}>
  <Card title="High-Quality Audio" icon="microphone">
    Use a good microphone or conferencing system for clearer transcription
  </Card>

  <Card title="Custom Templates" icon="pen">
    Modify pre-built templates to match your specific sales process and terminology
  </Card>

  <Card title="Source References" icon="link">
    Use source references to verify important claims or quotes from prospects
  </Card>
</CardGroup>

## Get Started

<Steps>
  <Step title="Transcribe a sales call">
    [Upload a recording](/quickstart/upload), [fetch from URL](/quickstart/fetch), or [record directly](/quickstart/record)
  </Step>

  <Step title="Choose a sales template">
    Select BANT Qualification, Sales Discovery, or Executive Summary
  </Step>

  <Step title="Extract insights">
    Let SkyScribe analyze your call and generate structured insights
  </Step>

  <Step title="Customize as needed">
    Create [custom templates](/guides/templates) tailored to your sales process
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for sales?

* Learn how to [create custom templates](/guides/templates) for your sales process
* Explore [Extract feature](/guides/extract) for advanced extraction options
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)


# Content Creation
Source: https://docs.sky-scribe.com/use-cases/content-creation

Turn podcasts, YouTube videos, and webinars into blog posts, show notes, social content, and subtitles.

## Overview

Creating content once and repurposing it across multiple channels maximizes ROI—but manual transcription and summarization is time-consuming. SkyScribe automatically converts audio and video into text, generates summaries, creates timestamped chapters, and exports subtitles so you can reach more audiences with less effort.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Manual Transcription Takes Forever" icon="clock">
    Transcribing a 60-minute podcast manually can take 4+ hours
  </Card>

  <Card title="Repurposing is Time-Intensive" icon="copy">
    Creating blog posts, show notes, and social snippets from videos requires significant effort
  </Card>

  <Card title="Accessibility Requirements" icon="universal-access">
    Need subtitles and transcripts for accessibility but creation is tedious
  </Card>

  <Card title="SEO Opportunities Missed" icon="magnifying-glass">
    Video content without text isn't searchable or indexable by search engines
  </Card>
</CardGroup>

## How SkyScribe Helps

### YouTube Video Summaries

Turn YouTube videos into blog posts, descriptions, and social media content.

**What SkyScribe captures:**

* Video overview and main topic
* Chapter breakdown with timestamps
* Key highlights and takeaways
* Notable quotes for social sharing
* SEO-friendly summary

**Example template output:**

```
VIDEO OVERVIEW
In this 45-minute tutorial, Sarah demonstrates how to build a REST API
with Node.js and Express. She covers authentication, database integration,
error handling, and deployment best practices. Perfect for intermediate
developers looking to level up their backend skills.

CHAPTERS
00:00 - Introduction & Project Setup
05:23 - Setting Up Express Server
12:45 - Database Connection with MongoDB
19:30 - Authentication with JWT
28:15 - Building API Endpoints
35:40 - Error Handling & Validation
41:20 - Deployment to Production
44:10 - Recap & Resources

KEY HIGHLIGHTS
• JWT authentication with refresh tokens for better security
• Mongoose schema design patterns for scalable data models
• Custom error handling middleware that actually works
• Docker containerization for consistent deployments
• Environment variable management best practices

NOTABLE QUOTES
"The biggest mistake I see developers make is skipping proper error
handling. It seems tedious until your app crashes in production."

"Authentication doesn't have to be complicated. JWT with refresh tokens
gives you security without the headaches."

KEY TAKEAWAYS
- Always validate user input before hitting the database
- Use environment variables for configuration, never hardcode secrets
- Implement proper error handling from day one, not as an afterthought
- Docker makes deployments predictable and reproducible
- Testing your API endpoints saves hours of debugging later
```

### Podcast Episode Summaries

Convert podcast episodes into show notes, blog posts, and promotional content.

**What SkyScribe captures:**

* Episode overview and guest introduction
* Main topics discussed with timestamps
* Key insights and actionable advice
* Guest quotes and highlights
* Resources and links mentioned

**Example template output:**

```
EPISODE SUMMARY
In this week's episode, we sit down with Alex Chen, founder of DataFlow,
a Series B startup that went from 0 to $50M ARR in 3 years. Alex shares
the exact playbook they used to scale their sales team, the hiring
mistakes they made, and why they turned down acquisition offers.

GUEST INTRODUCTION
Alex Chen is the founder and CEO of DataFlow, a data analytics platform
serving enterprise customers. Prior to DataFlow, Alex was VP Sales at
TechCorp and has 15 years of experience scaling B2B SaaS companies.

TOPICS DISCUSSED
05:12 - The early days: Finding product-market fit
18:34 - Scaling from 1 to 50 sales reps in 18 months
27:45 - Hiring mistakes and lessons learned
38:20 - Why they turned down $200M acquisition offer
49:15 - Advice for first-time founders

KEY INSIGHTS
• Product-market fit feels obvious when you have it - customers are
  pulling the product from you, not you pushing it to them
• Don't scale sales before nailing the playbook. One rep closing
  consistently beats ten reps guessing.
• Culture breaks at 50 people if you haven't been intentional about
  values from day one
• Saying no to acquisition offers gets easier when you believe in the
  long-term vision

NOTABLE QUOTES
"We had three false starts on product-market fit. Each time we thought
we had it, but the data showed otherwise. Trust the data, not your gut."

"Turning down $200M was the hardest and best decision we made. Five
years from now, that will look like pocket change."

RESOURCES MENTIONED
• Book: "The Sales Acceleration Formula" by Mark Roberge
• Tool: Gong for sales call analysis
• Framework: "T2D3" growth model for SaaS (Triple, Triple, Double,
  Double, Double)

ACTION ITEMS FOR LISTENERS
- Review your sales playbook - can a new hire follow it and succeed?
- Calculate your CAC payback period - if it's over 18 months, fix that
- Interview your best customers to understand why they really bought
```

### Webinar Summaries

Turn webinars and online events into resources for attendees and promotional content for non-attendees.

**What SkyScribe captures:**

* Webinar overview and presenter introduction
* Main topics and agenda with timestamps
* Key takeaways and insights
* Q\&A highlights
* Calls to action and next steps

**Use cases:**

* Create recap blog posts for attendees
* Generate promotional content for webinar recordings
* Extract Q\&A for FAQ documentation
* Create social media snippets

## Pre-built Templates

<AccordionGroup>
  <Accordion title="YouTube Summary" icon="youtube">
    **Best for:** YouTube videos, tutorials, product demos, vlogs

    **Extracts:**

    * Video overview and description
    * Timestamped chapter breakdown
    * Key highlights and takeaways
    * Notable quotes
    * SEO-optimized summary

    **When to use:**

    * Creating video descriptions
    * Writing companion blog posts
    * Generating social media clips
    * Improving video SEO
  </Accordion>

  <Accordion title="Podcast Summary" icon="podcast">
    **Best for:** Podcast episodes, interviews, audio content

    **Extracts:**

    * Episode summary
    * Guest introduction
    * Topics discussed with timestamps
    * Key insights and advice
    * Notable quotes
    * Resources mentioned

    **When to use:**

    * Creating show notes
    * Writing episode blog posts
    * Generating promotional content
    * Improving podcast discoverability
  </Accordion>

  <Accordion title="Webinar Summary" icon="presentation-screen">
    **Best for:** Webinars, online workshops, virtual events

    **Extracts:**

    * Webinar overview
    * Presenter introduction
    * Main topics and agenda
    * Key takeaways
    * Q\&A highlights
    * Next steps and resources

    **When to use:**

    * Recap emails to attendees
    * Blog posts for non-attendees
    * Social media promotion
    * On-demand resource creation
  </Accordion>
</AccordionGroup>

## Workflow Examples

### YouTube Video Workflow

<Steps>
  <Step title="Fetch your YouTube video">
    Use SkyScribe's [Fetch feature](/quickstart/fetch) with your YouTube URL.
  </Step>

  <Step title="Select YouTube Summary template">
    Choose the YouTube Summary template for video-optimized extraction.
  </Step>

  <Step title="Get timestamped chapters">
    SkyScribe generates chapter breakdown with timestamps for video navigation.
  </Step>

  <Step title="Repurpose the content">
    * Add chapters to YouTube video description
    * Write companion blog post
    * Create social media snippets from highlights
    * Export SRT subtitles for accessibility
  </Step>
</Steps>

### Podcast Workflow

<Steps>
  <Step title="Upload or fetch podcast audio">
    [Upload the audio file](/quickstart/upload) or [fetch from podcast URL](/quickstart/fetch).
  </Step>

  <Step title="Select Podcast Summary template">
    Choose the Podcast Summary template to extract show notes.
  </Step>

  <Step title="Review the summary">
    SkyScribe extracts topics, quotes, insights, and resources mentioned.
  </Step>

  <Step title="Publish across channels">
    * Post show notes to podcast platform
    * Create LinkedIn article from summary
    * Tweet notable quotes with timestamps
    * Add to blog for SEO
  </Step>
</Steps>

## Real-World Impact

### YouTube Creator

**Challenge:** Running a tech tutorial channel with 3 videos per week. Spending 6 hours weekly creating video descriptions, chapters, and blog posts.

**Solution:** Used SkyScribe's YouTube Summary template for every video.

**Results:**

* Reduced post-production time from 2 hours to 15 minutes per video
* Improved video SEO with detailed timestamped descriptions
* Created companion blog posts that drive 40% more traffic
* Accessibility improved with auto-generated subtitles

### B2B Podcast Host

**Challenge:** Producing weekly podcast but struggled to create show notes and promote episodes effectively.

**Solution:** Used SkyScribe's Podcast Summary template for each episode.

**Results:**

* Professional show notes published within 1 hour of episode release
* LinkedIn articles from summaries drove 3x more episode listens
* Guest quotes extracted for social promotion
* Searchable podcast archive for listeners to find specific topics

## Content Repurposing Ideas

### One Podcast Episode → Multiple Assets

<Steps>
  <Step title="Create show notes">
    Use Podcast Summary template to generate detailed episode notes.
  </Step>

  <Step title="Write blog post">
    Expand the summary into a 1,000+ word SEO-optimized blog post.
  </Step>

  <Step title="Extract social content">
    * Quote cards from notable quotes
    * LinkedIn post from key insights
    * Twitter thread from main takeaways
  </Step>

  <Step title="Create video clips">
    Use timestamps to identify viral-worthy moments for short-form video.
  </Step>

  <Step title="Build email newsletter">
    Include episode highlights and quotes in weekly newsletter.
  </Step>
</Steps>

### One Webinar → Full Campaign

<Steps>
  <Step title="Generate webinar recap">
    Use Webinar Summary template for attendee follow-up.
  </Step>

  <Step title="Create on-demand landing page">
    Write compelling description from summary for registration page.
  </Step>

  <Step title="Extract Q&A">
    Turn Q\&A section into FAQ doc or follow-up blog post.
  </Step>

  <Step title="Promote key moments">
    Create short clips of best insights for social promotion.
  </Step>
</Steps>

## Best Practices

### 1. Optimize for SEO

Use extracted summaries as foundation for SEO-optimized blog posts with proper headers and keywords.

### 2. Add Timestamps

Include timestamps in descriptions and blog posts so viewers can jump to specific topics.

### 3. Extract Quotable Moments

Pull notable quotes for social media graphics and promotional content.

### 4. Create Subtitles

Export SRT/VTT subtitles for accessibility and better engagement (80% watch with sound off).

### 5. Build a Content Library

Maintain searchable archive of all transcripts for repurposing and reference.

## Tips for Better Results

<CardGroup cols={2}>
  <Card title="High-Quality Audio" icon="microphone">
    Clear audio improves transcription accuracy for better summaries
  </Card>

  <Card title="Subtitle Segmentation" icon="closed-captioning">
    Use subtitle segmentation style for cleaner SRT/VTT exports
  </Card>

  <Card title="Custom Templates" icon="pen">
    Create templates matching your specific content format and style
  </Card>
</CardGroup>

## Export Formats for Content

Different formats serve different purposes:

<CardGroup cols={2}>
  <Card title="SRT/VTT Subtitles" icon="closed-captioning">
    Upload to YouTube, Vimeo, or social media for accessibility
  </Card>

  <Card title="Markdown" icon="markdown">
    Perfect for blog posts and content management systems
  </Card>

  <Card title="PDF/DOC" icon="file-pdf">
    Professional format for downloadable resources and lead magnets
  </Card>

  <Card title="TXT" icon="file-lines">
    Plain text for easy copying into social media and newsletters
  </Card>
</CardGroup>

## Get Started

<Steps>
  <Step title="Upload or fetch your content">
    [Upload video/audio](/quickstart/upload) or [fetch from YouTube/podcast URL](/quickstart/fetch)
  </Step>

  <Step title="Choose content template">
    Select YouTube Summary, Podcast Summary, or Webinar Summary
  </Step>

  <Step title="Extract and repurpose">
    Let SkyScribe generate your content foundation
  </Step>

  <Step title="Customize as needed">
    Create [custom templates](/guides/templates) for your specific content style
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for content creation?

* Learn how to [create custom templates](/guides/templates) for your content format
* Explore [Fetch feature](/quickstart/fetch) for importing from YouTube and other platforms
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)


# Education
Source: https://docs.sky-scribe.com/use-cases/education

Convert recorded lectures, training sessions, and educational content into organized notes and study guides.

## Overview

Students and educators deal with hours of recorded lectures, but reviewing recordings is time-consuming and inefficient. SkyScribe automatically converts lectures into structured notes with key concepts, definitions, examples, and takeaways—making studying more effective and content more accessible.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Slow Review Process" icon="clock">
    Re-watching a 2-hour lecture to find one concept wastes time
  </Card>

  <Card title="Inconsistent Note-Taking" icon="pen">
    Students capture different information, leading to incomplete understanding
  </Card>

  <Card title="Accessibility Barriers" icon="universal-access">
    Students with hearing impairments or language barriers struggle with audio-only content
  </Card>

  <Card title="Difficult to Search" icon="magnifying-glass">
    Can't search video content to find specific topics or concepts
  </Card>
</CardGroup>

## How SkyScribe Helps

### Lecture Notes

Automatically structure lecture content into organized study materials.

**What SkyScribe captures:**

* Lecture overview and main topic
* Key concepts and definitions
* Examples and case studies
* Important formulas or frameworks
* Main takeaways and conclusions
* Questions raised during lecture

**Example template output:**

```
LECTURE OVERVIEW
Introduction to Machine Learning - Supervised vs Unsupervised Learning.
Professor introduces fundamental concepts in machine learning, explains
the difference between supervised and unsupervised learning approaches,
and demonstrates practical applications with real-world examples.

KEY CONCEPTS

Supervised Learning
Definition: A machine learning approach where the model is trained on
labeled data - input examples paired with correct output labels. The
model learns to map inputs to outputs based on these examples.

Common algorithms: Linear regression, logistic regression, decision
trees, neural networks, support vector machines.

Unsupervised Learning
Definition: Machine learning approach where the model finds patterns in
unlabeled data without being told what to look for. The algorithm
identifies hidden structures and relationships in the data.

Common algorithms: K-means clustering, hierarchical clustering, principal
component analysis (PCA), anomaly detection.

EXAMPLES & CASE STUDIES

Email Spam Detection (Supervised Learning)
Train model on thousands of emails labeled as "spam" or "not spam."
Model learns patterns that distinguish spam from legitimate emails.
Accuracy: Typically 95-99% with enough training data.

Customer Segmentation (Unsupervised Learning)
Analyze customer purchase behavior without predefined categories.
Algorithm automatically groups customers with similar buying patterns.
Result: Discovered 5 distinct customer segments for targeted marketing.

Medical Diagnosis (Supervised Learning)
Train on patient data with known diagnoses.
Model learns to predict diseases based on symptoms and test results.
Note: Requires large, high-quality labeled datasets for accuracy.

IMPORTANT FORMULAS

Linear Regression: y = mx + b
Where y is the predicted output, m is the slope, x is the input, and
b is the y-intercept.

Mean Squared Error (MSE): MSE = (1/n) Σ(y_actual - y_predicted)²
Used to measure model accuracy - lower MSE indicates better predictions.

KEY TAKEAWAYS

• Supervised learning requires labeled data, unsupervised does not
• Choose supervised when you have clear target outcomes to predict
• Choose unsupervised when exploring data to discover patterns
• Quality and quantity of training data directly impacts model performance
• Real-world applications often combine both approaches
• Bias in training data leads to biased models - always validate results

QUESTIONS RAISED

Q: How much data is needed to train a supervised model?
A: Depends on problem complexity. Simple problems: hundreds of examples.
Complex problems (like image recognition): thousands to millions.

Q: Can unsupervised learning be used for predictions?
A: Not directly for predictions, but for discovering patterns that can
inform predictions. Example: segment customers, then predict behavior
per segment.

Q: What's more accurate, supervised or unsupervised?
A: Supervised is generally more accurate for specific tasks when you
have good labeled data. Unsupervised is better for exploration and
finding unknown patterns.

RELATED TOPICS MENTIONED
- Reinforcement learning (covered in next lecture)
- Deep learning and neural networks (Week 5)
- Feature engineering and data preprocessing (Lab 2)
- Overfitting and model validation (Next lecture)
```

## Use Cases

<AccordionGroup>
  <Accordion title="University Lectures" icon="chalkboard-user">
    **Best for:** Recorded university lectures, guest speaker sessions

    **Benefits:**

    * Students can search notes instead of re-watching hours of video
    * Accessible text alternative for students with hearing impairments
    * International students can translate notes to their native language
    * Study guides generated automatically for exam prep

    **Example:** Computer Science professor records 3-hour weekly lectures. Students get structured notes within hours for review and studying.
  </Accordion>

  <Accordion title="Online Courses" icon="laptop">
    **Best for:** MOOCs, online learning platforms, training videos

    **Benefits:**

    * Course creators provide transcripts and notes with every lesson
    * Students can copy code examples and formulas accurately
    * Searchable course library for finding specific topics
    * Better SEO for course discovery

    **Example:** Online coding bootcamp provides automated lecture notes for every lesson, improving student success rates.
  </Accordion>

  <Accordion title="Professional Training" icon="briefcase">
    **Best for:** Corporate training, certification courses, workshops

    **Benefits:**

    * Employees can reference training materials on the job
    * Compliance training documentation for audits
    * Searchable knowledge base of all training sessions
    * Easier onboarding with self-paced text materials

    **Example:** Company records compliance training and provides transcripts for employees to reference procedures.
  </Accordion>

  <Accordion title="Student Study Groups" icon="users">
    **Best for:** Recorded study sessions, tutoring, group discussions

    **Benefits:**

    * Absent students get full context from study sessions
    * Capture problem-solving steps and explanations
    * Create shared study guides collaboratively
    * Review difficult concepts by searching transcripts

    **Example:** Study group records problem-solving sessions and generates notes for exam preparation.
  </Accordion>
</AccordionGroup>

## Workflow Example

<Steps>
  <Step title="Record or upload lecture">
    [Record the lecture](/quickstart/record) during class or [upload recording](/quickstart/upload) afterward.
  </Step>

  <Step title="Select Lecture Notes template">
    Choose the Lecture Notes template to structure educational content.
  </Step>

  <Step title="Review the notes">
    SkyScribe extracts concepts, definitions, examples, and key takeaways.
  </Step>

  <Step title="Study and share">
    * Review notes before exam
    * Search for specific concepts
    * Share with classmates
    * Translate to other languages
    * Create flashcards from key concepts
  </Step>
</Steps>

## Real-World Impact

### University Professor

**Challenge:** Teaching large lectures (200+ students) with diverse learning needs. Many students struggle to take effective notes while following the lecture.

**Solution:** Recorded all lectures and used SkyScribe's Lecture Notes template.

**Results:**

* Student exam scores improved by an average of 12%
* Students with hearing impairments had equal access to content
* International students could translate notes to native language
* Office hours focused on concepts, not "what did you say about X?"
* Lecture archive became valuable resource for future students

### Online Course Creator

**Challenge:** Building online courses but students complained about lack of searchable reference materials.

**Solution:** Used SkyScribe to generate lecture notes for every video lesson.

**Results:**

* Course completion rate increased from 23% to 41%
* Positive reviews mentioned high-quality notes as key differentiator
* Students could find specific code examples without re-watching videos
* SEO improved with text content for every lesson
* Accessibility compliance requirements met automatically

## Best Practices

### For Educators

1. **Record in quiet environment** - Better audio quality produces better notes
2. **Speak clearly and define terms** - Helps SkyScribe capture accurate definitions
3. **Repeat student questions** - Ensures questions are captured in transcript
4. **Summarize key points** - Verbally recap important concepts for better extraction
5. **Share notes promptly** - Distribute within 24 hours while lecture is fresh

### For Students

1. **Use notes as study foundation** - Start with SkyScribe notes, add your own insights
2. **Search to find concepts** - Use Ctrl+F to quickly locate topics
3. **Verify complex formulas** - Always check mathematical formulas against original
4. **Combine with visual aids** - Notes complement slides and diagrams, don't replace them
5. **Create flashcards from notes** - Turn key concepts into study cards

## Tips for Better Results

<CardGroup cols={2}>
  <Card title="Clear Audio" icon="microphone">
    Use quality microphone for lectures - built-in laptop mics often miss content
  </Card>

  <Card title="Custom Templates" icon="pen">
    Create subject-specific templates (e.g., "Math Lecture" with formula focus)
  </Card>

  <Card title="Readable Segmentation" icon="book">
    Use readable segmentation for study materials (not subtitle format)
  </Card>
</CardGroup>

## Advanced Applications

### Multi-Language Learning

**Use case:** International students studying in English

**Workflow:**

1. Transcribe lecture in English with Lecture Notes template
2. Translate transcript to student's native language
3. Student reviews in native language, studies technical terms in English
4. Creates bilingual study materials

### Exam Preparation

**Use case:** Finals preparation from semester of lectures

**Workflow:**

1. Generate lecture notes for all recorded lectures
2. Search across all notes for specific topics (e.g., "mitochondria")
3. Compile topic-specific study guide from multiple lectures
4. Create practice questions from key concepts

### Accessibility Compliance

**Use case:** University must provide accommodations for students with disabilities

**Workflow:**

1. Record all lectures with SkyScribe
2. Generate transcripts within hours of class
3. Students with hearing impairments access notes in real-time
4. Compliance documentation automatically maintained

### Flipped Classroom

**Use case:** Students watch recorded lectures before class, class time for discussion

**Workflow:**

1. Professor records lecture video with concepts
2. SkyScribe generates lecture notes for pre-class reading
3. Students review notes and video before class
4. Class time focused on application and questions
5. Discussion also recorded and transcribed for absent students

## Export Formats for Education

<CardGroup cols={2}>
  <Card title="PDF" icon="file-pdf">
    Professional format for printing and annotation
  </Card>

  <Card title="Markdown" icon="markdown">
    Import into note-taking apps like Obsidian or Notion
  </Card>

  <Card title="DOC" icon="file-word">
    Editable format for adding personal notes
  </Card>

  <Card title="TXT" icon="file-lines">
    Simple format for any text editor or device
  </Card>
</CardGroup>

## Get Started

<Steps>
  <Step title="Record a lecture">
    [Record during class](/quickstart/record) or [upload existing recording](/quickstart/upload)
  </Step>

  <Step title="Choose Lecture Notes template">
    Select the Lecture Notes template for educational content
  </Step>

  <Step title="Extract key concepts">
    Let SkyScribe structure the lecture into organized study notes
  </Step>

  <Step title="Customize as needed">
    Create [custom templates](/guides/templates) for specific subjects or formats
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for education?

* Learn how to [create custom templates](/guides/templates) for specific subjects
* Explore [Translation feature](/guides/translation) for multi-language learning
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)


# Hiring & Research
Source: https://docs.sky-scribe.com/use-cases/hiring-research

Structured feedback from interviews, consistent evaluation criteria, and organized research insights.

## Overview

Interviewing candidates and conducting user research generates valuable insights—but manual note-taking is inconsistent and time-consuming. SkyScribe automatically structures interview feedback, extracts key qualifications, and organizes research findings so you can make better hiring decisions and product improvements.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Inconsistent Evaluation" icon="scale-unbalanced">
    Different interviewers focus on different criteria, making candidates hard to compare
  </Card>

  <Card title="Lost Insights" icon="lightbulb">
    Important details get forgotten or missed in interview notes
  </Card>

  <Card title="Time-Consuming Documentation" icon="clock">
    Interviewers spend 30+ minutes writing up feedback after each interview
  </Card>

  <Card title="Poor Knowledge Sharing" icon="share">
    Interview insights not effectively shared across hiring team or product team
  </Card>
</CardGroup>

## How SkyScribe Helps

### Candidate Interview Analysis

Automatically structure interview feedback with consistent evaluation criteria.

**What SkyScribe captures:**

* Candidate background and experience
* Key qualifications and skills demonstrated
* Strengths and notable achievements
* Areas of concern or gaps
* Cultural fit assessment
* Hiring recommendation with reasoning

**Example template output:**

```
CANDIDATE BACKGROUND
Sarah Chen, Senior Product Manager with 8 years experience in B2B SaaS.
Currently at DataCorp leading a team of 3 PMs. Led 5 major product
launches with strong revenue impact. Looking for Director-level role
with more strategic influence.

KEY QUALIFICATIONS
• Led product launch that generated $10M ARR in first year
• Managed cross-functional teams of 20+ people
• Strong data-driven decision making (A/B testing, analytics)
• Experience with enterprise customers and complex sales cycles
• Technical background (CS degree, worked as engineer for 3 years)

STRENGTHS
- Excellent communication skills, articulates complex ideas clearly
- Strong analytical thinking, data-driven approach to decisions
- Proven track record of successful product launches
- Good understanding of our market and competitive landscape
- Natural leadership presence, commands respect

AREAS OF CONCERN
- Limited experience managing other product managers
- Hasn't worked at startup pace before (all experience at large companies)
- May need coaching on prioritization for resource-constrained environment
- Salary expectations at high end of our range

CULTURAL FIT
Strong alignment with company values. Collaborative, humble, eager to
learn. Excited about our mission. Concern about startup hours/travel
expectations but willing to discuss.

RECOMMENDATION
Strong hire for Senior PM role. Not quite ready for Director level yet
due to limited PM management experience. Could grow into Director within
12-18 months with strong performance.
```

### User Research Interview Insights

Extract themes, pain points, and feature requests from user research sessions.

**What SkyScribe captures:**

* Participant background and context
* Current workflow and tools
* Pain points with specific examples
* Desired features and improvements
* Notable quotes and feedback
* Key insights and patterns

**Example template output:**

```
PARTICIPANT BACKGROUND
Alex Martinez, Marketing Manager at mid-size B2B company (200 employees).
Uses our product daily for campaign analytics. Power user for 2 years.

CURRENT WORKFLOW
Uses our dashboard every morning to review campaign performance. Exports
data to Excel for deeper analysis and executive reporting. Shares
reports with CMO weekly.

PAIN POINTS
"I waste 2 hours every week copying data into Excel because the export
feature doesn't include all the metrics I need."

"The dashboard loads slowly when looking at data older than 90 days.
Sometimes it times out completely."

"I can't compare campaigns side-by-side. I have to open multiple tabs
and manually compare numbers."

DESIRED FEATURES
- Customizable export with all available metrics
- Side-by-side campaign comparison view
- Faster performance for historical data
- Scheduled email reports (weekly summaries)
- Mobile app for checking metrics on the go

NOTABLE QUOTES
"Your product is great for daily monitoring but falls short for strategic
analysis and reporting to executives."

"If you added custom exports and campaign comparison, I'd be willing to
pay 50% more."

KEY INSIGHTS
- Power users need deeper analytics than dashboard provides
- Export functionality is critical but currently insufficient
- Performance with historical data is a major frustration
- Executive reporting is a common use case we don't support well
- Willingness to pay more for advanced features
```

## Pre-built Templates

<AccordionGroup>
  <Accordion title="Candidate Interview" icon="user-tie">
    **Best for:** Job interviews, candidate screening

    **Extracts:**

    * Candidate background and experience
    * Key qualifications for the role
    * Strengths demonstrated in interview
    * Areas of concern or skill gaps
    * Cultural fit assessment
    * Hiring recommendation (hire/no hire with reasoning)

    **When to use:**

    * Technical interviews
    * Behavioral interviews
    * Final round interviews
    * Panel interviews
  </Accordion>

  <Accordion title="User Research Interview" icon="magnifying-glass">
    **Best for:** User interviews, customer research, usability studies

    **Extracts:**

    * Participant background and context
    * Current workflow and tools
    * Pain points with specific examples
    * Feature requests and desired improvements
    * Notable quotes
    * Key insights and themes

    **When to use:**

    * Product discovery research
    * Usability testing sessions
    * Customer feedback interviews
    * User journey mapping
  </Accordion>
</AccordionGroup>

## Workflow Examples

### Candidate Interview Process

<Steps>
  <Step title="Record the interview">
    Use SkyScribe to record or upload the candidate interview recording.
  </Step>

  <Step title="Select Candidate Interview template">
    Choose the Candidate Interview template for structured evaluation.
  </Step>

  <Step title="Review the assessment">
    SkyScribe extracts qualifications, strengths, concerns, and recommendation.
  </Step>

  <Step title="Share with hiring team">
    * Post to hiring committee for review
    * Compare with other candidate evaluations
    * Make informed hiring decision
    * Provide detailed feedback to candidates
  </Step>
</Steps>

### User Research Process

<Steps>
  <Step title="Conduct user interview">
    Record your user research session with permission.
  </Step>

  <Step title="Select User Research template">
    Choose the User Research Interview template to extract insights.
  </Step>

  <Step title="Review extracted insights">
    SkyScribe identifies pain points, feature requests, and themes.
  </Step>

  <Step title="Synthesize findings">
    * Create research summary across multiple interviews
    * Identify patterns and common themes
    * Prioritize feature requests
    * Share insights with product team
  </Step>
</Steps>

## Real-World Impact

### Startup Hiring Team

**Challenge:** 5 interviewers evaluating candidates with different criteria. Feedback was subjective and difficult to compare across candidates.

**Solution:** Used SkyScribe's Candidate Interview template for all interviews.

**Results:**

* Consistent evaluation criteria across all interviewers
* Interview feedback time reduced from 45 min to 10 min per interview
* Better hiring decisions with structured, objective assessments
* Easy comparison of candidates for final rounds
* Detailed feedback archive for future reference

### Product Team User Research

**Challenge:** Product manager conducting 15 user interviews per quarter but struggling to synthesize insights and identify patterns.

**Solution:** Used SkyScribe's User Research template for all interviews.

**Results:**

* Identified 5 common pain points across 80% of users
* Extracted 23 feature requests with priority indicators
* Created research summary in 2 hours (previously took 2 days)
* Shared verbatim quotes with executives to build feature case
* Built searchable archive of user feedback

## Best Practices

### For Candidate Interviews

1. **Use consistent template** - Same template for same role ensures fair comparison
2. **Enable speaker diarization** - Identify candidate vs. interviewer responses
3. **Ask same questions** - Structured questions produce better structured outputs
4. **Review before sharing** - Verify assessment accuracy before sharing with team
5. **Build interview archive** - Learn from past interviews to improve process

### For User Research

1. **Get permission** - Always get participant consent before recording
2. **Ask open-ended questions** - Better insights come from letting users talk
3. **Probe for examples** - Ask "Can you give me a specific example?" for better data
4. **Use source references** - Verify quotes and claims by checking transcript
5. **Synthesize across interviews** - Look for patterns across multiple research sessions

## Tips for Better Results

<CardGroup cols={2}>
  <Card title="Structure Your Questions" icon="list-ol">
    Asking consistent questions across interviews produces more comparable results
  </Card>

  <Card title="Enable Speaker Labels" icon="users">
    Speaker diarization clearly separates interviewer questions from candidate/user answers
  </Card>

  <Card title="Custom Templates" icon="pen">
    Tailor templates to your specific role requirements or research goals
  </Card>

  <Card title="Source Verification" icon="quote-left">
    Use source references to verify important quotes or claims
  </Card>
</CardGroup>

## Advanced Use Cases

### Interview Panel Coordination

**Challenge:** Multiple interviewers assessing same candidate need to avoid redundant questions.

**Solution:**

1. Record each panel interview with different interviewers
2. Extract assessment from each interview
3. Review all assessments before final round
4. Final interviewer focuses on gaps from previous rounds

### Research Synthesis

**Challenge:** Need to synthesize insights from 20+ user interviews.

**Solution:**

1. Use User Research template for each interview
2. Extract all interviews to get individual insights
3. Compile pain points and features across all extracts
4. Identify themes appearing in 50%+ of interviews
5. Create prioritized product roadmap from synthesis

### Candidate Comparison

**Challenge:** Need to choose between 3 strong candidates for one role.

**Solution:**

1. Use identical template for all 3 candidates
2. Extract assessment for each
3. Create comparison table of qualifications, strengths, concerns
4. Review source references for tie-breaker details
5. Make data-driven hiring decision

## Get Started

<Steps>
  <Step title="Record an interview">
    [Record directly](/quickstart/record) or [upload a recording](/quickstart/upload) (with permission)
  </Step>

  <Step title="Choose a template">
    Select Candidate Interview or User Research Interview
  </Step>

  <Step title="Extract insights">
    Let SkyScribe structure the interview feedback automatically
  </Step>

  <Step title="Customize for your needs">
    Create [custom templates](/guides/templates) for your specific interview process
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for hiring or research?

* Learn how to [create custom templates](/guides/templates) for your interview process
* Explore [Extract feature](/guides/extract) for advanced extraction options
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)


# Use Cases
Source: https://docs.sky-scribe.com/use-cases/overview

Discover how teams across industries use SkyScribe to transform audio into actionable insights.

## Overview

SkyScribe helps teams across industries save time and unlock insights from audio and video content. Whether you're closing deals, running meetings, hiring talent, or creating content, SkyScribe turns hours of audio into actionable text and summaries.

## Popular Use Cases

<CardGroup cols={2}>
  <Card title="Business & Sales" icon="handshake" href="/use-cases/business-sales">
    Close more deals with automated call summaries, BANT qualification, and discovery insights.
  </Card>

  <Card title="Team Collaboration" icon="users" href="/use-cases/team-collaboration">
    Never miss action items. Automatically generate meeting notes, standup summaries, and decision logs.
  </Card>

  <Card title="Hiring & Research" icon="user-tie" href="/use-cases/hiring-research">
    Streamline candidate interviews and user research with structured feedback and insights.
  </Card>

  <Card title="Content Creation" icon="video" href="/use-cases/content-creation">
    Repurpose podcasts, YouTube videos, and webinars into blog posts, show notes, and social content.
  </Card>

  <Card title="Education" icon="graduation-cap" href="/use-cases/education">
    Transform lectures and training sessions into searchable study materials and course notes.
  </Card>

  <Card title="Professional Services" icon="briefcase" href="/use-cases/professional-services">
    Document customer support calls, medical consultations, and legal proceedings accurately.
  </Card>
</CardGroup>

## How SkyScribe Helps

### Save Time

Stop manually taking notes or transcribing audio. SkyScribe processes hours of content in minutes.

**Example:** A 60-minute sales call becomes a structured summary in under 5 minutes.

### Never Miss Details

AI-powered extraction pulls out action items, decisions, and key insights automatically.

**Example:** Automatically identify objections, budget discussions, and next steps from sales calls.

### Stay Organized

Consistent templates ensure every meeting, call, or interview is documented the same way.

**Example:** All candidate interviews follow the same evaluation criteria for fair comparison.

### Unlock Insights

Turn unstructured audio into searchable, analyzable data for better decision-making.

**Example:** Analyze customer support calls to identify common issues and improve products.

## Getting Started

<Steps>
  <Step title="Choose your use case">
    Browse the use cases above to find one that matches your needs.
  </Step>

  <Step title="Try a pre-built template">
    Each use case includes ready-to-use templates. Start with these or customize for your workflow.
  </Step>

  <Step title="Transcribe your first file">
    Upload audio, fetch from a URL, or record directly. Choose your template and let SkyScribe do the work.
  </Step>

  <Step title="Refine and scale">
    Adjust templates based on your results. Once dialed in, process content at scale.
  </Step>
</Steps>

## Industry-Specific Applications

<AccordionGroup>
  <Accordion title="Sales Teams" icon="chart-line">
    **Common challenges:**

    * Manually reviewing call recordings takes too long
    * Inconsistent note-taking across reps
    * Missing follow-up opportunities

    **How SkyScribe helps:**

    * Auto-extract BANT (Budget, Authority, Need, Timeline) from discovery calls
    * Identify objections and competitive mentions
    * Generate follow-up action items with owners

    [Explore Sales use cases →](/use-cases/business-sales)
  </Accordion>

  <Accordion title="Product & Engineering Teams" icon="code">
    **Common challenges:**

    * Team meetings produce unclear action items
    * Standups aren't documented for async team members
    * User research insights get lost in recordings

    **How SkyScribe helps:**

    * Auto-generate meeting summaries with decisions and blockers
    * Create standup logs for distributed teams
    * Extract themes and quotes from user interviews

    [Explore Team Collaboration →](/use-cases/team-collaboration)
  </Accordion>

  <Accordion title="HR & Recruiting" icon="users">
    **Common challenges:**

    * Interviewer notes are subjective and inconsistent
    * Hard to compare candidates fairly
    * Interview insights aren't shared across hiring team

    **How SkyScribe helps:**

    * Standardized candidate evaluation format
    * Extract qualifications, strengths, and concerns consistently
    * Share detailed interview summaries with hiring team

    [Explore Hiring & Research →](/use-cases/hiring-research)
  </Accordion>

  <Accordion title="Content Creators & Marketers" icon="bullhorn">
    **Common challenges:**

    * Repurposing video/audio content is time-consuming
    * Creating show notes manually is tedious
    * Accessibility requires subtitles and transcripts

    **How SkyScribe helps:**

    * Generate blog posts from podcast episodes
    * Create timestamped chapters for YouTube videos
    * Export subtitles in multiple formats (SRT, VTT)

    [Explore Content Creation →](/use-cases/content-creation)
  </Accordion>

  <Accordion title="Healthcare & Legal" icon="scale-balanced">
    **Common challenges:**

    * Manual documentation takes away from client interaction
    * Accuracy is critical for compliance
    * Need detailed records for audits

    **How SkyScribe helps:**

    * Accurate transcription of consultations and depositions
    * Structured documentation for patient/client records
    * Searchable archives for case review

    [Explore Professional Services →](/use-cases/professional-services)
  </Accordion>
</AccordionGroup>

## Need a Custom Solution?

Can't find a use case that fits your needs? SkyScribe's flexible template system lets you create custom extraction templates for any workflow.

<Card title="Learn About Templates" icon="file-lines" href="/guides/templates">
  Discover how to create custom templates tailored to your specific use case.
</Card>

## Ready to Get Started?

<CardGroup cols={3}>
  <Card title="Upload a File" icon="upload" href="/quickstart/upload">
    Upload audio or video from your device
  </Card>

  <Card title="Fetch from URL" icon="link" href="/quickstart/fetch">
    Import from YouTube, TikTok, or other sources
  </Card>

  <Card title="Record Audio" icon="microphone" href="/quickstart/record">
    Record directly from your microphone
  </Card>
</CardGroup>


# Professional Services
Source: https://docs.sky-scribe.com/use-cases/professional-services

Create detailed records of customer calls, medical consultations, and legal proceedings with accuracy and compliance.

## Overview

Professional services require accurate, detailed documentation for compliance, quality assurance, and client records. Manual note-taking during client interactions reduces engagement and often misses important details. SkyScribe automatically creates structured documentation so professionals can focus on clients while maintaining comprehensive records.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Reduced Client Engagement" icon="user-slash">
    Taking notes during calls reduces eye contact and active listening
  </Card>

  <Card title="Incomplete Records" icon="file-circle-question">
    Important details get forgotten or missed in manual documentation
  </Card>

  <Card title="Compliance Requirements" icon="scale-balanced">
    Regulatory requirements demand detailed, accurate records
  </Card>

  <Card title="Time-Consuming Documentation" icon="clock">
    Professionals spend hours on documentation instead of serving clients
  </Card>
</CardGroup>

## Use Cases

### Customer Support

Document support calls for quality assurance, training, and customer records.

**What SkyScribe captures:**

* Call summary and customer information
* Issue description and symptoms
* Troubleshooting steps taken
* Resolution and outcome
* Follow-up actions required

**Example template output:**

```
CALL SUMMARY
Customer reported login issues with mobile app after recent update.
Troubleshooting revealed cached data conflict. Issue resolved by clearing
app cache and reinstalling. Customer verified successful login.

CUSTOMER INFORMATION
• Name: Sarah Johnson
• Account ID: CUS-47392
• Product: Mobile App Pro
• Priority: Medium (affecting daily work)
• Previous tickets: 2 (both resolved)

ISSUE DESCRIPTION
Customer cannot log into mobile app after updating to version 3.2.0.
Error message: "Authentication failed. Please try again."

Started occurring: September 8, immediately after app update
Frequency: Every login attempt (100% reproduction rate)
Impact: Cannot access work documents on mobile device

TROUBLESHOOTING STEPS

1. Verified credentials work on web version - Successful
2. Checked server status - No outages reported
3. Requested app version - Confirmed 3.2.0 (latest)
4. Cleared app cache - Issue persisted
5. Uninstalled and reinstalled app - Issue resolved

ROOT CAUSE
Corrupted cache data from version 3.1.8 incompatible with 3.2.0 update.
App failed to clear cache automatically during update process.

RESOLUTION
Complete app reinstall cleared corrupted cache. Customer successfully
logged in and verified all features working. Issue resolved in 15 minutes.

FOLLOW-UP REQUIRED
• Escalate cache migration bug to engineering team
• Monitor for similar reports from other customers on 3.2.0
• Follow up with customer in 24 hours to confirm continued functionality

CUSTOMER FEEDBACK
"Thank you for the quick resolution. I appreciate the detailed explanation
of what went wrong."

Satisfaction rating: 5/5
```

### Medical Consultations

Document patient consultations for medical records and treatment planning.

**What SkyScribe captures:**

* Patient information and chief complaint
* Symptoms and medical history
* Examination findings
* Diagnosis and assessment
* Treatment plan and prescriptions
* Follow-up instructions

**Example template output:**

```
PATIENT INFORMATION
Name: [Redacted for privacy]
Date of Birth: [Redacted]
Date of Visit: September 10, 2024
Chief Complaint: Persistent headaches for 2 weeks

SYMPTOMS & HISTORY

Current Symptoms:
- Frontal headaches, moderate intensity (6/10 pain scale)
- Occurring daily, worse in afternoons
- Occasional nausea, no vomiting
- Light sensitivity when headache is severe
- Duration: Started 2 weeks ago

Triggers Identified:
- Screen time at work (8+ hours daily)
- Stress from project deadline
- Poor sleep (5-6 hours per night)

Medical History:
- No history of migraines or chronic headaches
- Occasional tension headaches in past (2-3 times per year)
- No current medications
- No known allergies

EXAMINATION FINDINGS

Vital Signs:
- Blood pressure: 128/82 mmHg
- Heart rate: 74 bpm
- Temperature: 98.4°F

Physical Examination:
- Neurological exam: Normal, no focal deficits
- Pupillary response: Normal and equal
- Neck: No stiffness, full range of motion
- Visual acuity: Normal
- No signs of infection or inflammation

DIAGNOSIS & ASSESSMENT

Primary Diagnosis: Tension-type headaches
Contributing Factors:
- Prolonged screen time without breaks
- Sleep deprivation
- Work-related stress
- Poor ergonomic setup at workstation

Differential Diagnoses Considered:
- Migraine: Ruled out (no aura, pattern inconsistent)
- Sinusitis: Ruled out (no nasal symptoms, exam negative)
- Vision problems: Ruled out (visual acuity normal)

TREATMENT PLAN

Immediate Management:
- Ibuprofen 400mg as needed for pain (max 3 times daily)
- Rest in dark, quiet room when severe

Lifestyle Modifications:
- Take 10-minute breaks every hour from screen
- Practice 20-20-20 rule (every 20 min, look 20 feet away for 20 sec)
- Improve sleep hygiene, aim for 7-8 hours nightly
- Stress management techniques (deep breathing, meditation)
- Ergonomic assessment of workstation

FOLLOW-UP INSTRUCTIONS

Return Visit: 2 weeks if symptoms persist or worsen
Red Flag Symptoms - Seek Immediate Care:
- Sudden severe headache (thunderclap)
- Headache with fever, confusion, or vision loss
- Headache after head injury
- Progressive worsening despite treatment

Next Steps:
- Track headache frequency and triggers in journal
- If no improvement in 2 weeks, consider referral to neurologist
- Re-evaluate if pattern changes or new symptoms develop
```

**Important Note:**

<Warning>
  Medical documentation must comply with HIPAA and local privacy regulations. Always de-identify transcripts and store securely. SkyScribe should supplement, not replace, official medical record systems.
</Warning>

### Legal Depositions

Document legal proceedings, depositions, and client consultations.

**What SkyScribe captures:**

* Proceeding details and participants
* Questions asked and answers given
* Key testimony and statements
* Objections and rulings
* Important admissions or inconsistencies

**Example template output:**

```
DEPOSITION DETAILS
Case: Smith v. TechCorp, Inc.
Case Number: CV-2024-8372
Date: September 10, 2024
Time: 10:00 AM - 12:30 PM
Location: Law Offices of Johnson & Associates

PARTICIPANTS
Deponent: Robert Martinez (Former TechCorp Employee)
Plaintiff's Attorney: Jennifer Wong, Esq.
Defense Attorney: Michael Chen, Esq.
Court Reporter: Lisa Anderson

BACKGROUND
Deposition of former TechCorp employee regarding alleged discriminatory
practices in promotion decisions. Deponent worked as Senior Engineer
from 2019-2023, left company after being passed over for promotion.

KEY TESTIMONY

Employment History:
- Hired as Senior Engineer, Level 2 in March 2019
- Received "Exceeds Expectations" on all performance reviews
- Applied for Principal Engineer promotion in 2021, 2022, and 2023
- All three applications denied despite meeting stated criteria
- Resigned in June 2023 after third denial

Promotion Criteria Discussion:
Q: Were you aware of the promotion criteria for Principal Engineer?
A: Yes, it was clearly documented. You needed 4+ years experience,
   lead two major projects, and get "Exceeds Expectations" rating.

Q: Did you meet all three criteria?
A: Yes. I had 4 years experience, led the mobile app rewrite and the
   API v2 migration, and had top ratings every review.

Q: Why do you believe you were denied promotion?
A: The feedback was always vague. "Not quite ready" or "need more time."
   But I met all the written criteria, and junior engineers with less
   experience were promoted.

Critical Admission:
Q: Do you have evidence others were promoted with less experience?
A: Yes. Sarah Chen was promoted to Principal in 2022 after only 3 years.
   She led one major project. I had twice her experience and led more
   projects.

Q: Were there others?
A: Three others promoted in 2022-2023, all with 3 years or less
   experience. All fit a certain demographic pattern.

Manager Communications:
Q: Did your manager explain the denials?
A: In our 1-on-1, he said I was "too aggressive" and needed to be "more
   of a team player." But my performance reviews praised my leadership
   and collaboration.

Q: Did you receive different feedback in written vs. verbal form?
A: Yes. Written reviews were excellent. Verbal feedback for promotion
   was consistently negative about "soft skills" that weren't mentioned
   in reviews.

OBJECTIONS

Defense counsel objected to questions about:
- Other employees' promotion decisions (Overruled - relevant to pattern)
- Manager's personal opinions about deponent (Sustained - speculative)
- Company-wide diversity statistics (Deferred pending discovery)

POTENTIAL INCONSISTENCIES

1. Company claims "objective criteria" but applied inconsistently
2. Performance reviews conflict with promotion denial reasons
3. Less experienced employees promoted while deponent denied

NEXT STEPS
- Request personnel files for Sarah Chen and three other promoted
  engineers for comparison
- Depose deponent's direct manager regarding promotion decisions
- Request company-wide promotion statistics 2019-2023

ATTORNEY NOTES
Strong testimony. Deponent credible and well-prepared. Admission about
specific comparisons to other promoted employees strengthens disparate
treatment claim. Follow up on "demographic pattern" comment in
supplemental discovery.
```

**Important Note:**

<Warning>
  Legal documentation is subject to attorney-client privilege and confidentiality rules. Transcripts should be treated as work product and stored securely. Always consult with supervising attorney about record retention policies.
</Warning>

## Pre-built Templates

<AccordionGroup>
  <Accordion title="Customer Support Call" icon="headset">
    **Best for:** Support calls, technical assistance, service requests

    **Extracts:**

    * Call summary
    * Customer information
    * Issue description
    * Troubleshooting steps
    * Resolution
    * Follow-up required

    **When to use:**

    * Quality assurance review
    * Training new support agents
    * Customer record documentation
    * Issue pattern analysis
  </Accordion>

  <Accordion title="Medical Consultation" icon="stethoscope">
    **Best for:** Patient consultations, follow-up appointments

    **Extracts:**

    * Patient information and chief complaint
    * Symptoms and history
    * Examination findings
    * Diagnosis
    * Treatment plan
    * Follow-up instructions

    **When to use:**

    * Supplementing medical records
    * Treatment planning
    * Patient communication
    * Compliance documentation
  </Accordion>

  <Accordion title="Legal Deposition" icon="gavel">
    **Best for:** Depositions, client meetings, legal proceedings

    **Extracts:**

    * Proceeding details
    * Participant information
    * Key testimony
    * Questions and answers
    * Objections
    * Important admissions

    **When to use:**

    * Case preparation
    * Evidence review
    * Client reporting
    * Litigation support
  </Accordion>
</AccordionGroup>

## Best Practices

### For Customer Support Teams

1. **Get customer consent** - Inform customers calls may be recorded
2. **Enable speaker diarization** - Separate customer from agent
3. **Review for accuracy** - Verify technical details before closing ticket
4. **Build knowledge base** - Analyze patterns across support calls
5. **Use for training** - Share exemplary call transcripts with team

### For Healthcare Professionals

1. **Obtain patient consent** - Required for recording medical consultations
2. **De-identify immediately** - Remove PHI before sharing or storing
3. **Supplement, don't replace** - Use alongside official EMR/EHR systems
4. **Verify medical terms** - Review transcripts for medical terminology accuracy
5. **Secure storage** - Use HIPAA-compliant storage for all records

### For Legal Professionals

1. **Verify privilege** - Ensure recordings subject to attorney-client privilege
2. **Court reporter comparison** - Cross-check against official court reporter transcript
3. **Redact appropriately** - Remove privileged information before sharing
4. **Secure archival** - Maintain records per court and ethical requirements
5. **Timestamp verification** - Use timestamps to locate specific testimony

## Compliance Considerations

<Warning>
  **Important Compliance Notes:**

  **Healthcare (HIPAA):**

  * Obtain written consent before recording
  * De-identify all transcripts (remove names, dates, identifiers)
  * Use encrypted storage for all recordings and transcripts
  * Maintain audit logs of access
  * Follow organization's record retention policies

  **Legal (Attorney-Client Privilege):**

  * Mark all transcripts as attorney work product
  * Restrict access to privileged team members only
  * Follow ethical rules for recordkeeping in your jurisdiction
  * Maintain confidentiality of client information
  * Consult supervising attorney on storage and sharing

  **Customer Support (Consumer Privacy):**

  * Disclose call recording at beginning of conversation
  * Comply with state-specific recording laws (one-party vs two-party consent)
  * Follow company data retention policies
  * Redact PII when sharing outside support team
  * Enable customers to request deletion of recordings
</Warning>

## Get Started

<Steps>
  <Step title="Obtain consent">
    Get appropriate consent for recording (customer, patient, or client)
  </Step>

  <Step title="Record the interaction">
    [Record directly](/quickstart/record) or [upload recording](/quickstart/upload)
  </Step>

  <Step title="Choose appropriate template">
    Select Customer Support, Medical Consultation, or Legal Deposition
  </Step>

  <Step title="Review and comply">
    Verify accuracy, redact as needed, and store per compliance requirements
  </Step>

  <Step title="Customize as needed">
    Create [custom templates](/guides/templates) for your specific professional needs
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for professional services?

* Learn how to [create custom templates](/guides/templates) for your practice area
* Explore [security features](/guides/transcription) for sensitive content
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)


# Team Collaboration
Source: https://docs.sky-scribe.com/use-cases/team-collaboration

Automatically generate meeting notes, standup summaries, and decision logs for distributed teams.

## Overview

Team meetings produce valuable decisions and action items—but documenting them takes time and notes are often incomplete. SkyScribe automatically captures key discussion points, decisions, action items, and blockers so your team stays aligned without the manual work.

## Common Challenges

<CardGroup cols={2}>
  <Card title="Incomplete Notes" icon="file-circle-question">
    Someone takes notes but misses key details while trying to participate
  </Card>

  <Card title="Async Team Gaps" icon="clock">
    Distributed team members miss context from meetings they couldn't attend
  </Card>

  <Card title="Lost Action Items" icon="list-check">
    Action items mentioned verbally get forgotten or missed
  </Card>

  <Card title="Unclear Decisions" icon="circle-question">
    Lack of clear documentation leads to confusion about what was decided
  </Card>
</CardGroup>

## How SkyScribe Helps

### Team Meeting Summaries

Automatically document team meetings with structured summaries.

**What SkyScribe captures:**

* Meeting overview and attendees
* Key discussion topics
* Decisions made
* Action items with owners
* Blockers and challenges
* Next steps and timeline

**Example template output:**

```
OVERVIEW
The team reviewed Q3 product roadmap, discussed upcoming feature
releases, and addressed blockers for the mobile app launch. Engineering
highlighted infrastructure concerns that need executive approval.

KEY TOPICS DISCUSSED
• Q3 Product Roadmap & Priorities
• Mobile App Launch Timeline
• Infrastructure Scaling Needs
• User Feedback from Beta Program

DECISIONS MADE
- Delay mobile app launch by 2 weeks to address performance issues
- Allocate $50K additional budget for infrastructure upgrade
- Prioritize bug fixes over new features for next sprint
- Weekly check-ins with beta users until launch

ACTION ITEMS
• Complete infrastructure upgrade proposal - Sarah - Sept 15
• Schedule meeting with CFO for budget approval - Mike - Sept 12
• Implement performance fixes identified in testing - Dev team - Sept 18
• Prepare beta user feedback report - Jessica - Sept 14

BLOCKERS & CHALLENGES
- Need executive approval for infrastructure budget
- Mobile performance issues with large datasets
- Two engineers on PTO during critical sprint
```

### Team Standup Notes

Document daily or weekly standups for async team members and historical tracking.

**What SkyScribe captures:**

* What each person accomplished
* What they're working on next
* Blockers needing help
* Highlights and wins

**Example template output:**

```
STANDUP - September 10, 2024

SARAH (Frontend)
✅ Completed: User dashboard redesign, implemented dark mode toggle
🔨 Working on: Mobile responsive layout, accessibility improvements
🚧 Blockers: Waiting on final designs for settings page

MIKE (Backend)
✅ Completed: API rate limiting, database migration
🔨 Working on: Payment integration, webhook system
🚧 Blockers: Need staging environment access

JESSICA (Product)
✅ Completed: User research interviews (5), competitive analysis
🔨 Working on: Feature spec for Q4, beta user feedback synthesis
🚧 Blockers: None

TEAM HIGHLIGHTS
- Dark mode shipped to production
- User research uncovered key insights for Q4 planning
- Database migration completed ahead of schedule
```

### Meeting Metadata (JSON)

Extract structured meeting data for integration with project management tools.

**What SkyScribe captures:**

* Meeting title, date, duration
* Attendees list
* Agenda topics
* Action items with assignments
* Decisions and outcomes
* Tags and categories

**Use cases:**

* Automatically populate project management tools
* Track decision history across meetings
* Analyze team productivity patterns
* Create meeting archives

## Pre-built Templates

<AccordionGroup>
  <Accordion title="Team Meeting" icon="users">
    **Best for:** Regular team meetings, project syncs, planning sessions

    **Extracts:**

    * Meeting overview
    * Timeline of key topics discussed
    * Decisions made
    * Action items with owners and deadlines
    * Blockers and challenges
    * Next steps

    **When to use:**

    * Weekly team meetings
    * Sprint planning sessions
    * Project kickoffs
    * Retrospectives
  </Accordion>

  <Accordion title="Team Standup" icon="comments">
    **Best for:** Daily standups, weekly check-ins, async updates

    **Extracts:**

    * Individual updates (done, doing, blockers) for each team member
    * Team highlights and wins
    * Cross-team dependencies
    * Help needed

    **When to use:**

    * Daily standup meetings
    * Weekly team sync for distributed teams
    * Async standup recordings
  </Accordion>

  <Accordion title="Meeting Metadata (JSON)" icon="code">
    **Best for:** Structured data extraction, tool integrations

    **Extracts:**

    * Meeting details (title, date, duration, attendees)
    * Agenda items with timestamps
    * Action items in structured format
    * Decisions with context
    * Tags and categories

    **When to use:**

    * Integrating with project management tools
    * Building meeting archives
    * Analytics and reporting
    * Automated workflows
  </Accordion>
</AccordionGroup>

## Workflow Example

<Steps>
  <Step title="Record your team meeting">
    Use SkyScribe to record the meeting directly or upload the recording afterward.
  </Step>

  <Step title="Select Team Meeting template">
    Choose Team Meeting, Team Standup, or Meeting Metadata based on meeting type.
  </Step>

  <Step title="Review the summary">
    SkyScribe generates structured notes with all action items, decisions, and blockers.
  </Step>

  <Step title="Share and track">
    * Post summary to team Slack/chat
    * Create tasks from action items
    * Share with absent team members
    * Archive for future reference
  </Step>
</Steps>

## Real-World Impact

### Distributed Product Team

**Challenge:** Team across 3 time zones struggled to keep everyone aligned. Meeting notes were inconsistent and action items got lost.

**Solution:** Used SkyScribe's Team Meeting template for all syncs.

**Results:**

* Async team members get full context without attending every meeting
* Action items completion rate increased from 60% to 95%
* Meeting notes published within 5 minutes of ending call
* Historical searchable archive of all team decisions

### Engineering Team

**Challenge:** Daily standups weren't documented, making it hard to track progress or identify recurring blockers.

**Solution:** Recorded standups with SkyScribe's Team Standup template.

**Results:**

* Engineering manager can review standup notes asynchronously
* Identified patterns in blockers (infrastructure issues recurring weekly)
* Remote team members can skip standup and read summary
* Sprint retrospectives backed by actual standup data

## Best Practices

### 1. Use Consistent Templates

Apply the same template to similar meeting types for easier comparison and pattern identification.

### 2. Enable Speaker Diarization

Identify who said what, especially important for action item assignments and decision-making.

### 3. Share Immediately

Post meeting summaries to Slack, Teams, or email while context is fresh.

### 4. Create Tasks from Action Items

Convert extracted action items into Jira, Asana, or Linear tasks with owners and deadlines.

### 5. Build a Meeting Archive

Maintain searchable archives of all team meetings for onboarding and historical reference.

## Tips for Better Results

<CardGroup cols={2}>
  <Card title="Clear Action Items" icon="list-check">
    State action items explicitly with names and dates during meetings
  </Card>

  <Card title="Summarize Decisions" icon="gavel">
    Verbally summarize decisions before moving to next topic
  </Card>

  <Card title="Name Speakers" icon="user-tag">
    Use names when speaking to improve speaker diarization accuracy
  </Card>

  <Card title="Custom Templates" icon="pen">
    Create templates matching your team's specific meeting structure
  </Card>
</CardGroup>

## Integration Ideas

### Slack/Teams Integration

Post meeting summaries automatically to relevant channels.

**What to include:**

* Quick overview of decisions
* Action items with @mentions
* Link to full transcript

### Project Management Tools

Create tasks from extracted action items.

**Workflow:**

1. Extract action items from meeting
2. Import to Jira, Asana, Linear, etc.
3. Assign owners from meeting notes
4. Set due dates from commitments

### Meeting Archives

Build a searchable knowledge base of team meetings.

**Use cases:**

* Onboard new team members
* Review past decisions
* Track progress over time
* Analyze team patterns

## Get Started

<Steps>
  <Step title="Record a team meeting">
    [Record directly](/quickstart/record) during your next meeting or [upload a recording](/quickstart/upload)
  </Step>

  <Step title="Choose a template">
    Select Team Meeting, Team Standup, or Meeting Metadata
  </Step>

  <Step title="Extract insights">
    Let SkyScribe generate structured meeting notes automatically
  </Step>

  <Step title="Customize for your team">
    Create [custom templates](/guides/templates) matching your team's workflow
  </Step>
</Steps>

## Need Help?

Questions about using SkyScribe for team collaboration?

* Learn how to [create custom templates](/guides/templates) for your meetings
* Explore [Extract feature](/guides/extract) for advanced extraction options
* Contact support at [support@sky-scribe.com](mailto:support@sky-scribe.com)